Bug 1456463
| Summary: | hp-check shows 'CUPS incompatible or not running' even if CUPS is running | ||||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Zdenek Dohnal <zdohnal> | ||||||
| Component: | hplip | Assignee: | Zdenek Dohnal <zdohnal> | ||||||
| Status: | CLOSED WONTFIX | QA Contact: | qe-baseos-daemons | ||||||
| Severity: | unspecified | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 7.4 | CC: | bkelly, jan.public, psklenar, seandarcy2, thozza | ||||||
| Target Milestone: | rc | Keywords: | EasyFix, FastFix, Patch | ||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | |||||||||
| : | 1456467 (view as bug list) | Environment: | |||||||
| Last Closed: | 2019-11-22 08:33:49 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Bug Depends On: | |||||||||
| Bug Blocks: | 1456467 | ||||||||
| Attachments: |
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Description
Zdenek Dohnal
2017-05-29 12:50:51 UTC
Created attachment 1283383 [details]
Proposed patch
Created attachment 1364337 [details]
Proposed patch with lpstat -r
Same problem exists on Fedora 28/29. In addition hp-check also reports: error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed This package doesn't seem to exist. Same here:
fc29
hp-check -t
HP Linux Imaging and Printing System (ver. 3.18.12)
Dependency/Version Check Utility ver. 15.1
.........
------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
............
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_LaserJet_Pro_M148f-M149f
---------------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_Pro_M148f-M149f?ip=10.10.11.155
PPD: /etc/cups/ppd/HP_LaserJet_Pro_M148f-M149f.ppd
PPD Description: HP LaserJet Pro M148f-M149f Postscript (recommended)
Printer status: printer HP_LaserJet_Pro_M148f-M149f is idle. enabled since Thu 04 Apr 2019 11:32:08 AM EDT
error: Unable to communicate with device (code=12): hp:/net/HP_LaserJet_Pro_M148f-M149f?ip=10.10.11.155
error: unable to open channel
error: Communication status: Failed
Of course, cups is enabled and is running.
● cups.service - CUPS Scheduler
Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2019-04-11 12:40:10 EDT; 18min ago
Docs: man:cupsd(8)
Main PID: 19030 (cupsd)
Status: "Scheduler is running..."
Tasks: 1 (limit: 4915)
Memory: 8.9M
CGroup: /system.slice/cups.service
└─19030 /usr/sbin/cupsd -l
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If this issue is critical or in any way time sensitive, please raise a ticket through the regular Red Hat support channels to ensure it receives the proper attention and prioritization to assure a timely resolution.
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The issue is not critical to hplip functionality - those dependency checks are mostly for build dependencies (even if --runtime option is used).
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