Description of problem:
Not discovering any AWS EBS storage volumes. Working within the Same AWS region. All Server Roles are on except for RHN Mirroring.
Version-Release number of selected component (if applicable):
5.8.0.17
How reproducible:
Repeatedly
Steps to Reproduce:
1.
2.
3.
Actual results:
Expected results:
Additional info:
From Customer:
I increased the memory to 16GB and restarted the Server. I also did restart of the evmserverd. The first time the system online, CFME was in a rather hung state. I had to restart the server a second time and everything came back fine. I waited awhile for the provider worker to finish the discovery. Still no Storage.
Yes, This was upgraded from CF 4.2. Server was orginally installed around March 2017 at 4.2. Upgraded to 4.5 last month.
[2] Ran the commands you requested. See attached ems.txt and worker.txt
[3]. I ran the commands you provided.
Loading production environment (Rails 5.0.3)
irb(main):001:0> ManageIQ::Providers::Amazon::CloudManager.all.each { |m| m.ensure_managers }
PostgreSQLAdapter#log_after_checkout, connection_pool: size: 5, connections: 1, in use: 1, waiting_in_queue: 0
=> [#<ManageIQ::Providers::Amazon::CloudManager id: 90000000000001, name: "AWS-eu-west-1-Dev", created_on: "2017-03-17 14:37:23", updated_on: "2017-07-13 18:03:55", guid: "3bef5f80-0b1f-11e7-82ec-0050569e14dd", zone_id: 90000000000002, type: "ManageIQ::Providers::Amazon::CloudManager", api_version: nil, uid_ems: nil, host_default_vnc_port_start: nil, host_default_vnc_port_end: nil, provider_region: "eu-west-1", last_refresh_error: nil, last_refresh_date: "2017-07-13 18:03:55", provider_id: nil, realm: nil, tenant_id: 90000000000001, project: nil, parent_ems_id: nil, subscription: nil, last_metrics_error: nil, last_metrics_update_date: nil, last_metrics_success_date: nil, tenant_mapping_enabled: nil>]
irb(main):002:0>
The parser uses the aws sdk library to gather all volumes, so this is strange.
Is the customer able to get volume information on the command line? Please try the following command, updating the volume name and/or region as appropriate, and report the output.
aws ec2 describe-volumes --filter Name=tag-key,Values="Name" Name=tag-value,Values="your_volume_name" --region us-west-1
Description of problem: Not discovering any AWS EBS storage volumes. Working within the Same AWS region. All Server Roles are on except for RHN Mirroring. Version-Release number of selected component (if applicable): 5.8.0.17 How reproducible: Repeatedly Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info: From Customer: I increased the memory to 16GB and restarted the Server. I also did restart of the evmserverd. The first time the system online, CFME was in a rather hung state. I had to restart the server a second time and everything came back fine. I waited awhile for the provider worker to finish the discovery. Still no Storage. Yes, This was upgraded from CF 4.2. Server was orginally installed around March 2017 at 4.2. Upgraded to 4.5 last month. [2] Ran the commands you requested. See attached ems.txt and worker.txt [3]. I ran the commands you provided. Loading production environment (Rails 5.0.3) irb(main):001:0> ManageIQ::Providers::Amazon::CloudManager.all.each { |m| m.ensure_managers } PostgreSQLAdapter#log_after_checkout, connection_pool: size: 5, connections: 1, in use: 1, waiting_in_queue: 0 => [#<ManageIQ::Providers::Amazon::CloudManager id: 90000000000001, name: "AWS-eu-west-1-Dev", created_on: "2017-03-17 14:37:23", updated_on: "2017-07-13 18:03:55", guid: "3bef5f80-0b1f-11e7-82ec-0050569e14dd", zone_id: 90000000000002, type: "ManageIQ::Providers::Amazon::CloudManager", api_version: nil, uid_ems: nil, host_default_vnc_port_start: nil, host_default_vnc_port_end: nil, provider_region: "eu-west-1", last_refresh_error: nil, last_refresh_date: "2017-07-13 18:03:55", provider_id: nil, realm: nil, tenant_id: 90000000000001, project: nil, parent_ems_id: nil, subscription: nil, last_metrics_error: nil, last_metrics_update_date: nil, last_metrics_success_date: nil, tenant_mapping_enabled: nil>] irb(main):002:0>