Bug 1499692

Summary: long loading times of the self service portal dialogs
Product: Red Hat CloudForms Management Engine Reporter: Felix Dewaleyne <fdewaley>
Component: UI - ServiceAssignee: Chris Hale <chhale>
Status: CLOSED CURRENTRELEASE QA Contact: Shveta <sshveta>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 5.8.0CC: abellott, awight, bascar, chhale, cpelland, dclarizi, fdewaley, gekis, gtanzill, jhardy, lavenel, mfeifer, obarenbo, sdoyle, smallamp
Target Milestone: GAKeywords: TestOnly
Target Release: 5.10.0   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: 5.10.0.0 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1525091 1525092 (view as bug list) Environment:
Last Closed: 2018-06-21 20:29:35 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1525091, 1525092    

Description Felix Dewaleyne 2017-10-09 09:14:52 UTC 
Description of problem:
the self service portal dialogs take more than 12 seconds to load with no indication of loading being in progress

Version-Release number of selected component (if applicable):
5.8.1.5

How reproducible:
can be reproduced in the two environments of the customer

Steps to Reproduce:
1.create a dialog
2.log in the self-service portal
3.access the dialog

Actual results:
the load times to the dialog are over 12 seconds with no indication anything happened

Expected results:
the dialog loads instantly or there is indication that the dialog is loading

Additional info:
the two environments are in Azure, one dev (2 instances 1 webui/worker and 1 database) and one production (1 webui, 2 workers, 1 database).
Comment 20 Chris Kacerguis 2017-11-07 15:21:25 UTC 
*** Bug 1510469 has been marked as a duplicate of this bug. ***
Comment 53 Chris Hale 2017-12-08 21:26:00 UTC 
GH PR https://github.com/ManageIQ/manageiq-ui-service/pull/1258
Comment 55 Allen W 2017-12-12 14:46:15 UTC 
This made it in!
Comment 58 Sudhir Mallamprabhakara 2018-01-29 18:22:03 UTC 
Felix,

Server is unreachable at http://nodens.usersys.redhat.com/cases/01941777/dialog_export_20171003_153633.yml.

Can you please start the server for QE in order to effectively validate this bz when it becomes ready for QA.

Thank You
- Sudhir
Comment 63 Red Hat Bugzilla 2023-09-15 00:04:19 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days