Bug 1529790

Summary:	Documentation about cfme 5.8 and vmware vddk is not clear.
Product:	Red Hat CloudForms Management Engine	Reporter:	Alfredo Pizarro <apizarro>
Component:	Documentation	Assignee:	Red Hat CloudForms Documentation <cloudforms-docs>
Status:	CLOSED DUPLICATE	QA Contact:	Red Hat CloudForms Documentation <cloudforms-docs>
Severity:	medium	Docs Contact:
Priority:	high
Version:	5.8.0	CC:	adahms, cpelland, hhudgeon, jocarter, nzunigaf, obarenbo
Target Milestone:	GA
Target Release:	5.9.0
Hardware:	Unspecified
OS:	Unspecified
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2018-11-12 21:18:42 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:

Description Alfredo Pizarro 2017-12-30 00:05:54 UTC

Document URL:https://access.redhat.com/documentation/en-us/red_hat_cloudforms/4.5/html/installing_red_hat_cloudforms_on_vmware_vsphere/

Section Number and Name: 
Chapter 3. Additional Requirements
3.1. Installing VMware VDDK on Red Hat CloudForms

Describe the issue: 
The document states that the supported vddk version is 5.5 and gives instructions on how to install this specific version of vddk:
=====================================================
Execution of SmartState Analysis on virtual machines within a VMware environment requires the Virtual Disk Development Kit (VDDK). Red Hat CloudForms supports VDDK 5.5. 
=====================================================

Altough there is a kb https://access.redhat.com/articles/2078103 stating that version 5.5 and 6.0 are supported, but in the Installation document it is not clear if version 6.0 is supported. 

Aditionally I installed versión 5.5.5 and I think I hit this bug:
https://bugzilla.redhat.com/show_bug.cgi?id=1287098

I hit the same problem with version 5.5.5 (: Unable to mount filesystem. Reason:[FFI::VixDiskLib::ApiWrapper#open (errcode=18000 - VIX_E_CANNOT_CONNECT_TO_HOST)
versión: VMware-vix-disklib-5.5.5-2962804

So the solution that worked for me was change the version from 5.5.5 to 6.5. After I installed the newer vddk version, smart state analysis started to work with no issues. 


Suggestions for improvement: Clarify if cfme 5.8 is compatible with vddk version 5.5.5 and clarify if 6.0 and above are supported. Also check if the mentioned bug is still hitting  cfme 5.8 and vddk 5.5.5 so it can be removed from the official documentation. 
Best regards,

Alfredo Pizarro 
Consultant
apizarro

Comment 2 Dayle Parker 2018-04-05 05:18:22 UTC

*** Bug 1470344 has been marked as a duplicate of this bug. ***

Comment 4 Andrew Dahms 2018-11-12 21:18:42 UTC

Hi Alfredo,

Thank you for raising this bug.

A similar issue was also raised in BZ#1591977, which we will use as the tracker to update VDDK content in general going forward.

Closing this bug as a duplicate.

Kind regards,

Andrew

*** This bug has been marked as a duplicate of bug 1591977 ***