Bug 1566942

Summary:	noVNC Console is not working with vSphere 6.5 ESXi 6.5
Product:	Red Hat Satellite	Reporter:	Waldirio M Pinheiro <wpinheir>
Component:	Compute Resources - VMWare	Assignee:	satellite6-bugs <satellite6-bugs>
Status:	CLOSED ERRATA	QA Contact:	Sanket Jagtap <sjagtap>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.3.0	CC:	chrobert, cwelton, mhulan, sjagtap
Target Milestone:	6.4.0	Keywords:	Triaged
Target Release:	Unused
Hardware:	All
OS:	All
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2018-10-16 19:02:43 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Waldirio M Pinheiro 2018-04-13 08:07:28 UTC

Description of problem:
When configuring everything to access the VM console via Satellite webUI we are unable to connect. After do a deep research I got the information that this kind of connection *VNC* should be deprecated from the vSphere side, now keeping just the VMRC support.

Version-Release number of selected component (if applicable):
6.3.x and 6.2.x, the main issue here is the vSphere version, if product/hypervisor is running 6.5 then will fail.

How reproducible:
100%

Steps to Reproduce:
1. Configure everything according [1] and [2]
2. Test the connection

[1]. https://access.redhat.com/solutions/3410621
[2]. https://theforeman.org/manuals/1.11/index.html#7.1NoVNC

Actual results:
Error on the Satellite webUI

Expected results:
VM Console

Additional info:

Comment 1 Waldirio M Pinheiro 2018-04-13 08:20:11 UTC

Hi all

Checking for the issue when accessing VM console on machines running over ESX 6.5 *and testing locally in our labs* I got some links according below


https://bugzilla.redhat.com/show_bug.cgi?id=1524301
- Here we can see the issue for some browsers but nothing related to vCenter

https://access.redhat.com/solutions/2844021
- Here one great explanation about what should be done to configure the environment and at the end one great comment from Lukas about vSphere *Adrian, we don't support that on VMWare, only libvirt and RHEV/oVirt for now.*

https://projects.theforeman.org/issues/17727
- The specific issue when using vSphere 6.5


http://projects.theforeman.org/issues/22062
- Support VMWare VMRC Console *here the upstream code updated*

Comment 3 Satellite Program 2018-04-13 10:19:55 UTC

Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/17727 has been resolved.

Comment 5 Sanket Jagtap 2018-09-05 18:33:20 UTC

Build:Satellite 6.4.0 snap20

Satellite now has a option to select VMRC display type when creating a Vmware Compute resource.

Install VMRC Console on machine.
Navigate to the host and click Console.
Click Launch VMRC console.

PFA to see the VMRC launched Console

Comment 7 Bryan Kearney 2018-10-16 19:02:43 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:2927