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Bug 1566942

Summary: noVNC Console is not working with vSphere 6.5 *ESXi 6.5*
Product: Red Hat Satellite Reporter: Waldirio M Pinheiro <wpinheir>
Component: Compute Resources - VMWareAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED ERRATA QA Contact: Sanket Jagtap <sjagtap>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.3.0CC: chrobert, cwelton, mhulan, sjagtap
Target Milestone: 6.4.0Keywords: Triaged
Target Release: Unused   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-10-16 19:02:43 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Waldirio M Pinheiro 2018-04-13 08:07:28 UTC
Description of problem:
When configuring everything to access the VM console via Satellite webUI we are unable to connect. After do a deep research I got the information that this kind of connection *VNC* should be deprecated from the vSphere side, now keeping just the VMRC support.

Version-Release number of selected component (if applicable):
6.3.x and 6.2.x, the main issue here is the vSphere version, if product/hypervisor is running 6.5 then will fail.

How reproducible:
100%

Steps to Reproduce:
1. Configure everything according [1] and [2]
2. Test the connection

[1]. https://access.redhat.com/solutions/3410621
[2]. https://theforeman.org/manuals/1.11/index.html#7.1NoVNC

Actual results:
Error on the Satellite webUI

Expected results:
VM Console

Additional info:

Comment 1 Waldirio M Pinheiro 2018-04-13 08:20:11 UTC
Hi all

Checking for the issue when accessing VM console on machines running over ESX 6.5 *and testing locally in our labs* I got some links according below


https://bugzilla.redhat.com/show_bug.cgi?id=1524301
- Here we can see the issue for some browsers but nothing related to vCenter

https://access.redhat.com/solutions/2844021
- Here one great explanation about what should be done to configure the environment and at the end one great comment from Lukas about vSphere *Adrian, we don't support that on VMWare, only libvirt and RHEV/oVirt for now.*

https://projects.theforeman.org/issues/17727
- The specific issue when using vSphere 6.5


http://projects.theforeman.org/issues/22062
- Support VMWare VMRC Console *here the upstream code updated*

Comment 3 Satellite Program 2018-04-13 10:19:55 UTC
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/17727 has been resolved.

Comment 5 Sanket Jagtap 2018-09-05 18:33:20 UTC
Build:Satellite 6.4.0 snap20

Satellite now has a option to select VMRC display type when creating a Vmware Compute resource.

Install VMRC Console on machine.
Navigate to the host and click Console.
Click Launch VMRC console.

PFA to see the VMRC launched Console

Comment 7 Bryan Kearney 2018-10-16 19:02:43 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:2927