Bug 1747186

Summary:	[VMware] Publish to template operation fails with error "Error: [EVM] VM [template-test] Step [EmailOwner] Status [Error Emailing Owner]"
Product:	Red Hat CloudForms Management Engine	Reporter:	Kedar Kulkarni <kkulkarn>
Component:	Automate	Assignee:	Tina Fitzgerald <tfitzger>
Status:	CLOSED ERRATA	QA Contact:	Kedar Kulkarni <kkulkarn>
Severity:	medium	Docs Contact:	Red Hat CloudForms Documentation <cloudforms-docs>
Priority:	medium
Version:	5.10.9	CC:	bmidwood, dmetzger, gmccullo, hkataria, jprause, lavenel, mfeifer, mkanoor, mpovolny, obarenbo, simaishi
Target Milestone:	GA	Keywords:	ZStream
Target Release:	5.10.11	Flags:	kkulkarn: automate_bug+ mfeifer: mirror+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	5.10.11.0	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2019-10-09 13:51:12 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	Bug
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	VMware	Target Upstream Version:
Embargoed:
Bug Depends On:	1698542
Bug Blocks:

Description Kedar Kulkarni 2019-08-29 20:45:05 UTC

Description of problem:
Publish to Template process fails with error 'Error: [EVM] VM [template-test] Step [EmailOwner] Status [Error Emailing Owner]' 
This happens on fresh appliances where I haven't touched anything related to email in config. So there is no user error surrounding email. 



Version-Release number of selected component (if applicable):
5.10.9.1

How reproducible:
100%

Steps to Reproduce:
1.Add VMware provider
2.Select any VM
3.Lifecycle-> publish to template

Actual results:
Request fails with error Emailing Owner

Expected results:
Request should succeed

Additional info:

Seems like this was never backported, fixed in the 5.11, under this BZ: https://bugzilla.redhat.com/show_bug.cgi?id=1698542
and my BZ https://bugzilla.redhat.com/show_bug.cgi?id=1703592 was closed duplicate.

Comment 4 Kedar Kulkarni 2019-09-09 22:14:16 UTC

Hello, This bug is also present in 5.10.10.0.

Comment 7 CFME Bot 2019-09-19 20:36:16 UTC

New commit detected on ManageIQ/manageiq-content/hammer:

https://github.com/ManageIQ/manageiq-content/commit/2362c535bd1b293bcf8885f9fd2a3184f0d3062a
commit 2362c535bd1b293bcf8885f9fd2a3184f0d3062a
Author:     tina <tfitzger>
AuthorDate: Fri May 10 14:10:43 2019 -0400
Commit:     tina <tfitzger>
CommitDate: Fri May 10 14:10:43 2019 -0400

    Merge pull request #529 from billfitzgerald0120/email_infra_template_complete2

    Create Publish to Template email instance and method.

    (cherry picked from commit b7bd3166ef3678d49b443298ff14d3e14c9bfb35)

    Fixes https://bugzilla.redhat.com/show_bug.cgi?id=1747186

 content/automate/ManageIQ/Infrastructure/VM/Provisioning/StateMachines/VMProvision_Template.class/__class__.yaml | 2 +-
 content/automate/ManageIQ/System/Notification/Email.class/__methods__/miq_provision_template_customize_body.rb | 69 +
 content/automate/ManageIQ/System/Notification/Email.class/__methods__/miq_provision_template_customize_body.yaml | 12 +
 content/automate/ManageIQ/System/Notification/Email.class/infrastructuremiqprovisiontemplatecomplete.yaml | 18 +
 spec/content/automate/ManageIQ/System/Notification/Email.class/__methods__/miq_provision_template_customize_body_spec.rb | 108 +
 5 files changed, 208 insertions(+), 1 deletion(-)

Comment 8 Kedar Kulkarni 2019-09-26 17:01:43 UTC

This error no longer exists in build 5.10.11.0

Comment 10 errata-xmlrpc 2019-10-09 13:51:12 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:2967