Bug 2004966
| Summary: | InfraEnv status shows 'Failed to create image: internal error' | ||
|---|---|---|---|
| Product: | Red Hat Advanced Cluster Management for Kubernetes | Reporter: | Chad Crum <ccrum> |
| Component: | Infrastructure Operator | Assignee: | Daniel Erez <derez> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Chad Crum <ccrum> |
| Severity: | high | Docs Contact: | Derek <dcadzow> |
| Priority: | unspecified | ||
| Version: | rhacm-2.4 | CC: | cchun, ccrum, derez, mfilanov, nsatsia, sasha, trwest, yfirst |
| Target Milestone: | --- | Keywords: | Triaged |
| Target Release: | rhacm-2.5 | Flags: | ming:
rhacm-2.4+
|
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | AI-Team-Platform | ||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2022-10-03 20:18:56 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 2010272 | ||
Although not related to https://bugzilla.redhat.com/show_bug.cgi?id=2004986, the work around is the same: Add `cpuArchitecture: x86_64` to ACS osImages: entries Can you please provide the ACS and service logs? Hey Fred - I've attached the requested logs. @derez We should have a default for the architecture, no? (In reply to Fred Rolland from comment #7) > @derez We should have a default for the architecture, no? Right, it should been handled already by: https://github.com/openshift/assisted-service/pull/2634 (fix for bug 2004986) Based on @derez's comment, can you verify this bug is fixed and close this issue? @ccrum (In reply to Crystal Chun from comment #9) > Based on @derez's comment, can you verify this bug is fixed and > close this issue? @ccrum So the fix for this issue is actually handled by https://github.com/openshift/assisted-service/pull/2693, which is available in release-ocm-2.5 branch. I will validate this when a 2.5 ACM release is available. I am not seeing this issue on 2.4.0-DOWNSTREAM-2021-11-02-15-58-38 |
Description of problem: When trying to deploy a spoke cluster on latest assisted service, InfraEnv CR status shows 'Failed to create image: internal error' Version-Release number of selected component (if applicable): OCP 4.9 Assisted Operator Index git_revision: 34c986435c1e85776b2bcb0544eab2e6e77a2c2b (Quay upstream) This is a disconnected ipv6 bm env. Not sure if occurring on ipv4 connected. How reproducible: 100% Steps to Reproduce: 1. Create InfraEnv 2. Check InfraEnv status Actual results: - lastTransitionTime: "2021-09-16T13:45:10Z" message: 'Failed to create image: internal error' reason: ImageCreationError status: "False" type: ImageCreated Expected results: isoDownloadURL: https://assisted-service-assisted-installer.apps.ocp-edge-cluster-assisted-0.qe.lab.redhat.com/api/assisted-install/v2/infra-envs/82edf8e7-d860-4056-8555-0af28f71b386/downloads/image?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiI4MmVkZjhlNy1kODYwLTQwNTYtODU1NS0wYWYyOGY3MWIzODYifQ.9cjQlJtnGfNJaskhI9rz4vSQPuokvMcZIvTZWRTJZxO2uKM9zmg4r-CrdI9rCMlbCl_ZUqi6V1zAdWnE5PFqqw Additional info: