Bug 2010272 - InfraEnv status shows 'Failed to create image: internal error
Summary: InfraEnv status shows 'Failed to create image: internal error
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Advanced Cluster Management for Kubernetes
Classification: Red Hat
Component: Infrastructure Operator
Version: rhacm-2.4
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
: rhacm-2.4
Assignee: Daniel Erez
QA Contact: bjacot
Derek
URL:
Whiteboard: AI-Team-Platform
Depends On: 2004966
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-10-04 11:39 UTC by Michael Filanov
Modified: 2022-04-10 09:10 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-11 18:33:54 UTC
Target Upstream Version:
Embargoed:
ming: rhacm-2.4+

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github open-cluster-management backlog issues 16791 0 None None None 2021-10-04 13:16:49 UTC
Github openshift assisted-service pull 2693 0 None Merged OCPBUGSM-35272: empty cpu architecture implies default 2021-10-10 09:42:30 UTC
Github openshift assisted-service pull 2736 0 None open [release-ocm-2.4] Bug 2010272: empty cpu architecture implies default… 2021-10-10 10:11:14 UTC
Red Hat Issue Tracker MGMTBUGSM-47 0 None None None 2022-04-10 09:10:51 UTC
Red Hat Product Errata RHSA-2021:4618 0 None None None 2021-11-11 18:34:36 UTC

Description Michael Filanov 2021-10-04 11:39:55 UTC 
Description of problem:
When trying to deploy a spoke cluster on latest assisted service, InfraEnv CR status shows 'Failed to create image: internal error'

Version-Release number of selected component (if applicable):
OCP 4.9
Assisted Operator Index git_revision: 34c986435c1e85776b2bcb0544eab2e6e77a2c2b (Quay upstream)

This is a disconnected ipv6 bm env. Not sure if occurring on ipv4 connected.

How reproducible:
100%

Steps to Reproduce:
1. Create InfraEnv
2. Check InfraEnv status

Actual results:
  - lastTransitionTime: "2021-09-16T13:45:10Z"
    message: 'Failed to create image: internal error'
    reason: ImageCreationError
    status: "False"
    type: ImageCreated

Expected results:
  isoDownloadURL: https://assisted-service-assisted-installer.apps.ocp-edge-cluster-assisted-0.qe.lab.redhat.com/api/assisted-install/v2/infra-envs/82edf8e7-d860-4056-8555-0af28f71b386/downloads/image?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiI4MmVkZjhlNy1kODYwLTQwNTYtODU1NS0wYWYyOGY3MWIzODYifQ.9cjQlJtnGfNJaskhI9rz4vSQPuokvMcZIvTZWRTJZxO2uKM9zmg4r-CrdI9rCMlbCl_ZUqi6V1zAdWnE5PFqqw

Additional info:
Comment 4 errata-xmlrpc 2021-11-11 18:33:54 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat Advanced Cluster Management 2.4 images and security updates), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4618
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