Bug 2004966 - InfraEnv status shows 'Failed to create image: internal error'
Summary: InfraEnv status shows 'Failed to create image: internal error'
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Advanced Cluster Management for Kubernetes
Classification: Red Hat
Component: Infrastructure Operator
Version: rhacm-2.4
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
: rhacm-2.5
Assignee: Daniel Erez
QA Contact: Chad Crum
Derek
URL:
Whiteboard: AI-Team-Platform
Depends On:
Blocks: 2010272
TreeView+ depends on / blocked
 
Reported: 2021-09-16 13:59 UTC by Chad Crum
Modified: 2022-10-03 20:18 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-10-03 20:18:56 UTC
Target Upstream Version:
Embargoed:
ming: rhacm-2.4+

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github open-cluster-management backlog issues 16802 0 None None None 2021-10-04 13:37:29 UTC
Github openshift assisted-service pull 2693 0 None Merged OCPBUGSM-35272: empty cpu architecture implies default 2021-10-10 09:42:14 UTC
Red Hat Issue Tracker MGMTBUGSM-38 0 None None None 2022-04-11 07:09:06 UTC

Description Chad Crum 2021-09-16 13:59:16 UTC 
Description of problem:
When trying to deploy a spoke cluster on latest assisted service, InfraEnv CR status shows 'Failed to create image: internal error'

Version-Release number of selected component (if applicable):
OCP 4.9
Assisted Operator Index git_revision: 34c986435c1e85776b2bcb0544eab2e6e77a2c2b (Quay upstream)

This is a disconnected ipv6 bm env. Not sure if occurring on ipv4 connected.

How reproducible:
100%

Steps to Reproduce:
1. Create InfraEnv
2. Check InfraEnv status

Actual results:
  - lastTransitionTime: "2021-09-16T13:45:10Z"
    message: 'Failed to create image: internal error'
    reason: ImageCreationError
    status: "False"
    type: ImageCreated

Expected results:
  isoDownloadURL: https://assisted-service-assisted-installer.apps.ocp-edge-cluster-assisted-0.qe.lab.redhat.com/api/assisted-install/v2/infra-envs/82edf8e7-d860-4056-8555-0af28f71b386/downloads/image?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiI4MmVkZjhlNy1kODYwLTQwNTYtODU1NS0wYWYyOGY3MWIzODYifQ.9cjQlJtnGfNJaskhI9rz4vSQPuokvMcZIvTZWRTJZxO2uKM9zmg4r-CrdI9rCMlbCl_ZUqi6V1zAdWnE5PFqqw

Additional info:
Comment 3 Chad Crum 2021-09-16 14:25:52 UTC 
Although not related to https://bugzilla.redhat.com/show_bug.cgi?id=2004986, the work around is the same:

Add `cpuArchitecture: x86_64` to ACS osImages: entries
Comment 4 Fred Rolland 2021-09-19 05:51:20 UTC 
Can you please provide the ACS and service logs?
Comment 6 Chad Crum 2021-09-22 17:50:27 UTC 
Hey Fred - I've attached the requested logs.
Comment 7 Fred Rolland 2021-09-29 12:01:30 UTC 
@derez We should have a default for the architecture, no?
Comment 8 Daniel Erez 2021-09-30 06:46:25 UTC 
(In reply to Fred Rolland from comment #7)
> @derez We should have a default for the architecture, no?

Right, it should been handled already by: https://github.com/openshift/assisted-service/pull/2634 (fix for bug 2004986)
Comment 9 Crystal Chun 2021-10-08 20:02:04 UTC 
Based on @derez's comment, can you verify this bug is fixed and close this issue? @ccrum
Comment 10 Daniel Erez 2021-10-10 09:54:40 UTC 
(In reply to Crystal Chun from comment #9)
> Based on @derez's comment, can you verify this bug is fixed and
> close this issue? @ccrum

So the fix for this issue is actually handled by https://github.com/openshift/assisted-service/pull/2693,
which is available in release-ocm-2.5 branch.
Comment 11 Chad Crum 2021-10-20 12:17:54 UTC 
I will validate this when a 2.5 ACM release is available.
Comment 12 bjacot 2021-11-09 19:07:31 UTC 
I am not seeing this issue on 2.4.0-DOWNSTREAM-2021-11-02-15-58-38
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