Bug 2010272

Summary: InfraEnv status shows 'Failed to create image: internal error
Product: Red Hat Advanced Cluster Management for Kubernetes Reporter: Michael Filanov <mfilanov>
Component: Infrastructure OperatorAssignee: Daniel Erez <derez>
Status: CLOSED ERRATA QA Contact: bjacot
Severity: high Docs Contact: Derek <dcadzow>
Priority: unspecified    
Version: rhacm-2.4CC: ccrum, trwest, yfirst
Target Milestone: ---Keywords: Triaged
Target Release: rhacm-2.4Flags: ming: rhacm-2.4+
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: AI-Team-Platform
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-11-11 18:33:54 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 2004966    
Bug Blocks:    

Description Michael Filanov 2021-10-04 11:39:55 UTC
Description of problem:
When trying to deploy a spoke cluster on latest assisted service, InfraEnv CR status shows 'Failed to create image: internal error'

Version-Release number of selected component (if applicable):
OCP 4.9
Assisted Operator Index git_revision: 34c986435c1e85776b2bcb0544eab2e6e77a2c2b (Quay upstream)

This is a disconnected ipv6 bm env. Not sure if occurring on ipv4 connected.

How reproducible:
100%

Steps to Reproduce:
1. Create InfraEnv
2. Check InfraEnv status

Actual results:
  - lastTransitionTime: "2021-09-16T13:45:10Z"
    message: 'Failed to create image: internal error'
    reason: ImageCreationError
    status: "False"
    type: ImageCreated

Expected results:
  isoDownloadURL: https://assisted-service-assisted-installer.apps.ocp-edge-cluster-assisted-0.qe.lab.redhat.com/api/assisted-install/v2/infra-envs/82edf8e7-d860-4056-8555-0af28f71b386/downloads/image?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiI4MmVkZjhlNy1kODYwLTQwNTYtODU1NS0wYWYyOGY3MWIzODYifQ.9cjQlJtnGfNJaskhI9rz4vSQPuokvMcZIvTZWRTJZxO2uKM9zmg4r-CrdI9rCMlbCl_ZUqi6V1zAdWnE5PFqqw

Additional info:

Comment 4 errata-xmlrpc 2021-11-11 18:33:54 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat Advanced Cluster Management 2.4 images and security updates), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4618