+++ This bug was initially created as a clone of Bug #2176276 +++
Description of problem:
- Cannot enable H264 plugin
Version-Release number of selected component (if applicable):
RHEL 7.9.z: Reproduced firefox-102.8.0-2.el7_9.x86_64
RHEL 8.6.z Version locked: Reproduced firefox-102.4.0-1.el8_6.x86_64
RHEL 8.7.z: Reproduced firefox-102.8.0-2.el8_7.x86_64
RHEL 9.1.z: Reproduced firefox-102.8.0-2.el9_1.x86_64
How reproducible:
- reproduced by customer and in-house
Steps to Reproduce:
- Update to latest for major release, or version locked EUS
- Demonstrate initial non-functionality in Firefox using https://www.webex.com/test-meeting.html
- Start and join the test meeting to fully reproduce
- Note error message regarding h264 plugin (see webex-test.jpg)
- Close tab
- Go to about:addons, plugins, and select "always activate" for the OpenH264 plugin. Note that it is not enabled (plugin.jpg) initially
- Observe that it just sits with the message "OpenH264 Video Codec provided by Cisco Systems, Inc will be installed shortly" but the plugin never seems to install (see plugin-never-enables.jpg)
- Retest with the webex meeting and note that it still doesn't work, same error as before
Actual results:
- Plugin doesn't install/enable
Expected results:
- Plugin works
Additional info:
It's enough to have just one bug opened as we're building Firefox for all RHEL releases from one SRPM.
*** This bug has been marked as a duplicate of bug 2176276 ***