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Bug 2176279 - [Regression] cannot enable H264 plugin
Summary: [Regression] cannot enable H264 plugin
Keywords:
Status: CLOSED DUPLICATE of bug 2176276
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: firefox
Version: 8.6
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: rc
: ---
Assignee: Jan Horak
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On: 2176276 2176281
Blocks: 2176280
TreeView+ depends on / blocked
 
Reported: 2023-03-07 21:32 UTC by Joe Wright
Modified: 2023-03-08 07:45 UTC (History)
10 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 2176276
: 2176280 (view as bug list)
Environment:
Last Closed: 2023-03-08 07:45:32 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-150992 0 None None None 2023-03-07 21:37:26 UTC
Red Hat Knowledge Base (Solution) 7001698 0 None None None 2023-03-07 21:57:06 UTC

Description Joe Wright 2023-03-07 21:32:27 UTC
+++ This bug was initially created as a clone of Bug #2176276 +++

Description of problem:
- Cannot enable H264 plugin

Version-Release number of selected component (if applicable):
RHEL 7.9.z: Reproduced firefox-102.8.0-2.el7_9.x86_64
RHEL 8.6.z Version locked: Reproduced firefox-102.4.0-1.el8_6.x86_64
RHEL 8.7.z: Reproduced firefox-102.8.0-2.el8_7.x86_64
RHEL 9.1.z: Reproduced firefox-102.8.0-2.el9_1.x86_64

How reproducible:
- reproduced by customer and in-house

Steps to Reproduce:
- Update to latest for major release, or version locked EUS
- Demonstrate initial non-functionality in Firefox using https://www.webex.com/test-meeting.html 
- Start and join the test meeting to fully reproduce
- Note error message regarding h264 plugin (see webex-test.jpg)
- Close tab
- Go to about:addons, plugins, and select "always activate" for the OpenH264 plugin. Note that it is not enabled (plugin.jpg) initially
- Observe that it just sits with the message "OpenH264 Video Codec provided by Cisco Systems, Inc will be installed shortly" but the plugin never seems to install (see plugin-never-enables.jpg)
- Retest with the webex meeting and note that it still doesn't work, same error as before

Actual results:
- Plugin doesn't install/enable

Expected results:
- Plugin works

Additional info:

Comment 6 Tomas Popela 2023-03-08 07:45:32 UTC
It's enough to have just one bug opened as we're building Firefox for all RHEL releases from one SRPM.

*** This bug has been marked as a duplicate of bug 2176276 ***


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