Bug 37726

Summary:	Printtool cant configure smb printer correctly
Product:	[Retired] Red Hat Linux	Reporter:	Need Real Name <marcelo>
Component:	printconf	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED DUPLICATE	QA Contact:	Aaron Brown <abrown>
Severity:	low	Docs Contact:
Priority:	medium
Version:	7.1
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2001-12-18 22:47:46 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Need Real Name 2001-04-26 04:57:59 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0)


 When i try to configure an smb printer with printtool (HP890C), the 
syntax of the field "share" is worng. When i put the correct information, 
ex: \\servername\HP890C , its simply dont print and the smbclient show an 
error saying that the number of slashs is insuficient, so i have to put 
one more slash to get it working. Its only work if i use 
\\\servername\HP890C . Anything else dont Work.

Reproducible: Always
Steps to Reproduce:
1. Configure an smb printer using printtool, on the field share, put 
\\servername\printer
2. Try to print, and it doesn't work.
3. change the \\servername\printer to \\\servername\printer and try to 
print again, now it works.
	

Actual Results:  Only prints if the share field has 3 slashs.

Expected Results:  It must work with the correct parameter, 
\\servername\printer , instead of \\\servername\printer .


  Its happens on all RH 7.1 machines that I try to install.

Comment 1 Alain D D Williams 2001-04-30 14:44:42 UTC

Another way of fixing it is to use forward slashes rather than back slashes.
This is more Linux friendly anyway. The point is that samba has accepted these
for a couple of years.

So:
    //servername/printer
This is less likely to break when red hat fixes the orginal problem.

Comment 2 Janne Simonen 2001-05-09 10:21:14 UTC

Actually you should trust the documentation. It clearly states that the proper 
format for the sharename is "//machinename/sharename", ie. do not use 
backslashes, use slashes!

Anyways, there is a bug in this: after upgrading from RH 7.0 to 7.1 printing 
to an SMB printer stopped working for me. When I checked the sharename, it was 
in the backslash format. After changing the backslashes to slashes, printing 
worked perfectly again. However, updating to RH 7.1 should automatically do 
this, shouldn't it? Besides that error is almost impossible to notice!

Comment 3 Paul Johnson 2001-06-04 22:00:17 UTC

I am smb-printing through a WinNT system to a HP6L printer.  After making the
change described above, I can ASCII print, but postscript printing does not
work. In stead of postacript, I get hundreds of pages of random characters and
tons of trash.

I have tried it with the "translate \n=>\r\n"option checked and unchecked, I
can't see any difference. 

In the driver options, there are buttons for ReRender postscript and Send EOT,
but they won't stay checked.

Comment 4 Tim Waugh 2002-01-10 13:53:06 UTC


*** This bug has been marked as a duplicate of 43905 ***