Bug 531978

Summary: ABRT does not file bug
Product: [Fedora] Fedora Reporter: Máirín Duffy <duffy>
Component: abrtAssignee: Jiri Moskovcak <jmoskovc>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: rawhideCC: dfediuck, dvlasenk, iprikryl, jmoskovc, kklic, mnowak, npajkovs
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-11-09 16:30:45 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Error message that occurred when trying to report bug with ABRT
none
ABRT screenshot showing blank Bugzilla URL. none

Description Máirín Duffy 2009-10-30 04:07:52 UTC
Created attachment 366759 [details]
Error message that occurred when trying to report bug with ABRT

Description of problem:

Had evolution crash and ABRT told me about it. I installed the appropriate debuginfo packages and tried to use ABRT to report the bug. Instead, it gave me a weird error (something about plugin logger not registered) and gave a blank for the bug URL. I checked my bugzilla account most recent reported bugs and it seems it did not actually report the bug.

I'm going to attach two screenshots, one of the error and one of the blank bugzilla URL.

Comment 1 Máirín Duffy 2009-10-30 04:08:22 UTC
Created attachment 366760 [details]
ABRT screenshot showing blank Bugzilla URL.

Comment 2 Máirín Duffy 2009-11-07 05:20:18 UTC
now i have abrt-0.0.11-1.fc12.x86_64

still ABRT does not file any bugs for me. I wonder if I am missing something simple? 

It now says: 

XML-RPC Fault: libcurl failed to execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'(-504)

Well, that is totally bogus because I am on bugzilla.redhat.com right now reporting this bug with a completely functional internet connection.

Please help?

Comment 3 Jiri Moskovcak 2009-11-09 10:44:45 UTC
Hi,
can you please try to restart abrtd daemon and try to report again?

Thanks,
Jirka

Comment 4 Máirín Duffy 2009-11-09 16:15:56 UTC
Still running. abrt-0.0.11-1.fc12.x86_64. Here's what I did:

- ran /etc/init.d/abrtd restart

- i opened up ABRT.
- i clicked on a bug that occurred yesterday.
- it was a kernel bug. I selected to send it.
- "Kernel oops report was uploaded to: http://submit.kerneloops.org/submitoops.php"
- wait there is no url for me to look at the report :-/ how can i see it? (i suspect this should be filed as a different ABRT bug)

i'm going to try a non-kernel bug

- open up ABRT again
- pick an istanbul crash
- i told it to send the bug
- it filed https://bugzilla.redhat.com/show_bug.cgi?id=533884

So I'm not sure what's going on here. Do I need to restart the abrtd daemon every time I boot my computer to get it to file bugs correctly?

Comment 5 Jiri Moskovcak 2009-11-09 16:30:45 UTC
Unfortunately, there is a bug in ABRT (glibc) that make abrt unable to resolve any hostname if it's started before the computer is connected to the network, this is fixed in git and will be in next update. You can try to install a newer build which contains the latest fixes, but might contain some new bugs. The yum repository file is located here:
http://jmoskovc.fedorapeople.org/abrt-rawhide.repo

*** This bug has been marked as a duplicate of bug 533589 ***

Comment 6 Máirín Duffy 2009-11-09 16:45:18 UTC
oh okay great. Thanks for the help! :)