Bug 539999

Summary:	abrt does NOT send reports - unable to resolve bugzilla
Product:	[Fedora] Fedora	Reporter:	Mohammed Arafa <bugzilla>
Component:	abrt	Assignee:	Jiri Moskovcak <jmoskovc>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	low
Version:	12	CC:	anton, dfediuck, dvlasenk, iprikryl, jmoskovc, kklic, mnowak, npajkovs
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-11-22 19:36:50 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Mohammed Arafa 2009-11-21 21:57:02 UTC

Description of problem:
whenever i click send a bug report in abrt. it fails. via the gui it would tell me XML-RPC Fault: libcurl failed to execute the HTTP POST 

so i started it up via the command line and got this output.

Update >>Starting report creation...<<
Our job for UUID a69005bd94355a010c1bd1b05764f5099f9f6375 is done.
Update >>Starting report creation...<<
Update >>Checking for duplicates...<<
Warning >>Report(): XML-RPC Fault: libcurl failed to execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'(-504)<<
Update >>Reporting via 'Bugzilla' was not successful: XML-RPC Fault: libcurl failed to execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'(-504)<<
Update >>Creating a report...<<

note, that i was able to resolve via dig bugzilla.redhat.com. 
note also that i double checked the bugzilla plugin's settings in abrt. username and password are correct.

Version-Release number of selected component (if applicable):


How reproducible:
everytime

Steps to Reproduce:
1.
2.
3.
  
Actual results:
bugs keep accumulating locally

Expected results:
just works. a new bug report is recorded at bugzilla

Additional info:

Comment 1 Mohammed Arafa 2009-11-21 22:04:06 UTC

1. i m using NetworkManager to connect to the internet
2. i m using a vodafone usb modem to connect to the internet. they use some sort of proxy some where

Comment 2 Mohammed Arafa 2009-11-21 22:13:56 UTC

restarting abrtd apparently fixed the problem (#540000). but thats a hassle. this is a laptop and it switches networks via NetworkManager maybe twice per reboot. 

this means that i must restart abrtd everytime i change my networks

Comment 3 Nikola Pajkovsky 2009-11-22 11:38:15 UTC

What version do you have? If you use proxy you will have a problem. I'm working on patch.

Comment 4 Jiri Moskovcak 2009-11-22 19:36:50 UTC


*** This bug has been marked as a duplicate of bug 533589 ***