Bug 539999 - abrt does NOT send reports - unable to resolve bugzilla
Summary: abrt does NOT send reports - unable to resolve bugzilla
Keywords:
Status: CLOSED DUPLICATE of bug 533589
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 12
Hardware: All
OS: Linux
low
high
Target Milestone: ---
Assignee: Jiri Moskovcak
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-11-21 21:57 UTC by Mohammed Arafa
Modified: 2015-02-01 22:49 UTC (History)
8 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2009-11-22 19:36:50 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)

Description Mohammed Arafa 2009-11-21 21:57:02 UTC
Description of problem:
whenever i click send a bug report in abrt. it fails. via the gui it would tell me XML-RPC Fault: libcurl failed to execute the HTTP POST 

so i started it up via the command line and got this output.

Update >>Starting report creation...<<
Our job for UUID a69005bd94355a010c1bd1b05764f5099f9f6375 is done.
Update >>Starting report creation...<<
Update >>Checking for duplicates...<<
Warning >>Report(): XML-RPC Fault: libcurl failed to execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'(-504)<<
Update >>Reporting via 'Bugzilla' was not successful: XML-RPC Fault: libcurl failed to execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'(-504)<<
Update >>Creating a report...<<

note, that i was able to resolve via dig bugzilla.redhat.com. 
note also that i double checked the bugzilla plugin's settings in abrt. username and password are correct.

Version-Release number of selected component (if applicable):


How reproducible:
everytime

Steps to Reproduce:
1.
2.
3.
  
Actual results:
bugs keep accumulating locally

Expected results:
just works. a new bug report is recorded at bugzilla

Additional info:

Comment 1 Mohammed Arafa 2009-11-21 22:04:06 UTC
1. i m using NetworkManager to connect to the internet
2. i m using a vodafone usb modem to connect to the internet. they use some sort of proxy some where

Comment 2 Mohammed Arafa 2009-11-21 22:13:56 UTC
restarting abrtd apparently fixed the problem (#540000). but thats a hassle. this is a laptop and it switches networks via NetworkManager maybe twice per reboot. 

this means that i must restart abrtd everytime i change my networks

Comment 3 Nikola Pajkovsky 2009-11-22 11:38:15 UTC
What version do you have? If you use proxy you will have a problem. I'm working on patch.

Comment 4 Jiri Moskovcak 2009-11-22 19:36:50 UTC

*** This bug has been marked as a duplicate of bug 533589 ***


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