Bug 66483

Summary: Star Office 5.2 printouts are pressed/clinched to half height after RH 7.2 -> 7.3 Update
Product: [Retired] Red Hat Linux Reporter: Thorsten Leemhuis <thl>
Component: foomaticAssignee: Tim Waugh <twaugh>
Status: CLOSED CURRENTRELEASE QA Contact:
Severity: low Docs Contact:
Priority: medium    
Version: 7.3   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
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Clone Of: Environment:
Last Closed: 2002-06-20 12:15:08 UTC Type: ---
Regression: --- Mount Type: ---
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Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Thorsten Leemhuis 2002-06-11 06:11:18 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 Galeon/1.2.5 (X11; Linux i686; U;) Gecko/0

Description of problem:
After updating RedHat 7.2 to RedHat 7.3 my Staroffice 5.2 printouts were
pressed/clinched to the half height of the expected results. Printer is a
Lexmark Z51, gs Driver is the lx5000 in 600x600 dpi Resolution;

Version-Release number of selected component (if applicable): 6.52-8

How reproducible:
Always

Steps to Reproduce:
1.Start Staroffice 5.2
2.Create a new Text-Document
3.Type some sample-text in Standard-Font (Times)
4.Start a printout
	

Actual Results:  The Printer starts printing, but the result is unusable because
is is pressed/clinched to the half height.

Additional info:

I was in a hurry, so I installed Ghostscript, Foomatic and printtool RPMs from
RedHat 7.2 and it worked fine again.

With more time I reinstalled the RedHat 7.3 ghostscript, foomatic and printtool
packages. I found out the problem was actual related to staroffice only and
found a way to fix:  I had to change the default printing resolution to 600dpi
in the staroffice printing properties (in a German staroffice 5.2 it's in
Datei->Druckeinstellungen->Eigenschaften->Resolution, maybe it's
File->Printerproperties->Properties->Resolution in English?) or in the general
printing-tool  (/path/to/office52/program/spadmin) and everything worked fine.

Maybe this bug is related to Bug 59984

Comment 1 Tim Waugh 2002-06-20 12:15:02 UTC
Thanks.  This does sound like the same symptom, yes.  Thanks for the 
information about the resolution.

Comment 2 Tim Waugh 2002-10-21 17:07:20 UTC
This doesn't affect OpenOffice.