Red Hat Bugzilla – Bug 66483
Star Office 5.2 printouts are pressed/clinched to half height after RH 7.2 -> 7.3 Update
Last modified: 2008-05-01 11:38:02 EDT
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User-Agent: Mozilla/5.0 Galeon/1.2.5 (X11; Linux i686; U;) Gecko/0
Description of problem:
After updating RedHat 7.2 to RedHat 7.3 my Staroffice 5.2 printouts were
pressed/clinched to the half height of the expected results. Printer is a
Lexmark Z51, gs Driver is the lx5000 in 600x600 dpi Resolution;
Version-Release number of selected component (if applicable): 6.52-8
Steps to Reproduce:
1.Start Staroffice 5.2
2.Create a new Text-Document
3.Type some sample-text in Standard-Font (Times)
4.Start a printout
Actual Results: The Printer starts printing, but the result is unusable because
is is pressed/clinched to the half height.
I was in a hurry, so I installed Ghostscript, Foomatic and printtool RPMs from
RedHat 7.2 and it worked fine again.
With more time I reinstalled the RedHat 7.3 ghostscript, foomatic and printtool
packages. I found out the problem was actual related to staroffice only and
found a way to fix: I had to change the default printing resolution to 600dpi
in the staroffice printing properties (in a German staroffice 5.2 it's in
Datei->Druckeinstellungen->Eigenschaften->Resolution, maybe it's
File->Printerproperties->Properties->Resolution in English?) or in the general
printing-tool (/path/to/office52/program/spadmin) and everything worked fine.
Maybe this bug is related to Bug 59984
Thanks. This does sound like the same symptom, yes. Thanks for the
information about the resolution.
This doesn't affect OpenOffice.