Bug 59984 - staroffice printing broken with newest foomatic package
Summary: staroffice printing broken with newest foomatic package
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: foomatic
Version: 7.2
Hardware: i386
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2002-02-18 01:45 UTC by spam
Modified: 2008-05-01 15:38 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2002-10-18 17:28:54 UTC
Embargoed:


Attachments (Terms of Use)
staroffice postscript output (28.83 KB, text/postscript)
2002-02-18 01:47 UTC, spam
no flags Details
Scan of printer output created by printing printout.ps -- GIF format (1.28 MB, image/gif)
2002-02-25 14:26 UTC, spam
no flags Details
requested file /etc/alchemist/namespace/printconf/local.adl (417 bytes, text/plain)
2002-03-05 12:46 UTC, spam
no flags Details

Description spam 2002-02-18 01:45:02 UTC
Description of Problem: staroffice output doesn't print correctly with the
newest foomatic package


Version-Release number of selected component (if applicable): foomatic-1.1-0.20011218


How Reproducible: Every time


Steps to Reproduce:
1. print from staroffice OR
2. print the postscript output file I've included
3. 

Actual Results: squashes the material into one corner of the page


Expected Results: Should only be text surrounded by 1.5 inch margins


Additional Information: When up2date first installed this package I couldn't
print from staroffice at all. I downgraded to the previous package of foomatic
and upgraded manually. Now it prints -- but squashes all the text onto
one corner of the page. I've included a file with some staroffice
postscript output that reproduces the problem.

Comment 1 spam 2002-02-18 01:47:00 UTC
Created attachment 45883 [details]
staroffice postscript output

Comment 2 Tim Waugh 2002-02-19 14:04:46 UTC
When I print this out, I see a good representation of the PostScript file:
writing that fits into the upper half of the page.  This is what 'gs
printout.ps' shows me too.

It could be described as 'squashed into the corner', though, so perhaps that's
what you're seeing as well.  In that case, perhaps it's the PostScript that
staroffice is generating that is causing the problem?  Have you changed any
settings in staroffice relating to that recently?

If you try printing test pages from the printconf-gui tool, do they come out
correctly?

Comment 3 spam 2002-02-24 13:29:10 UTC
To answer your questions:

1) When I print out this postscript file the font does not come out 12 pt as you
would expect. Instead the font looks to be something much smaller like 6 pt. It
is as if someone ran the page through the Zerox machine with magnification set to
50%, so that the font is much smaller and the text is squashed into one corner
of the page. If I downgrade from foomatic-1.1-0.20011218.3.i386.rpm to 
foomatic-1.1-0.20010905.1.i386.rpm then the text prints out as you would expect,
that is, 12 pt font paragraph at the top of the page. I have a LaserJet 2100
printer without built-in postscript interpreter that I have configured with
printconf-gui to use the lj5gray ghostscript driver.

2) I have not changed any settings in Staroffice recently. This problem surfaced
when up2date installed the newest foomatic package.

3) If I try printing postscript test pages from printconf-gui they come out just
fine.


Comment 4 spam 2002-02-25 14:26:14 UTC
Created attachment 46600 [details]
Scan of printer output created by printing printout.ps -- GIF format

Comment 5 Tim Waugh 2002-03-05 12:14:27 UTC
Okay, that does seem smaller than the output I get.  Please attach
/etc/alchemist/namespace/printconf/local.adl.

Comment 6 spam 2002-03-05 12:46:32 UTC
Created attachment 47420 [details]
requested file /etc/alchemist/namespace/printconf/local.adl

Comment 7 Tim Waugh 2002-06-20 12:14:35 UTC
In StarOffice, what is your default printing resolution?  It might be 
'File->Print...->Properties->Resolution' in the menu. 
 
See bug #66483.

Comment 8 spam 2002-06-29 01:38:27 UTC
The solution proposed in bug #66483 seems to have worked for newly created
documents. Note that files saved with the older resolution as default resolution
need to be "told" what the new resolution is.

Perhaps this is a Staroffice bug???

I'll leave it up to you if we should consider this bug closed or not. Thanks for
the help. --Kenton


Comment 9 Tim Waugh 2002-10-18 17:28:47 UTC
Does this happen with OpenOffice? (It doesn't for me..)

Comment 10 Tim Waugh 2002-10-19 15:15:20 UTC
(From private mail: No.)


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