Bug 678323

Summary:	Some Cannon Pixma scanners stopped working
Product:	[Fedora] Fedora	Reporter:	Nick Allen <jnallen>
Component:	sane-backends	Assignee:	Nils Philippsen <nphilipp>
Status:	CLOSED ERRATA	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	14	CC:	jnallen, nphilipp
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:	sane-backends-1.0.22-1.fc14	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-04-12 21:30:57 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	677283
Bug Blocks:

Description Nick Allen 2011-02-17 15:41:23 UTC

Description of problem:

Looks like a bug was introduced in sane-backends-1.0.21 that broke several Cannon Pixma scanners...

Version-Release number of selected component (if applicable): sane-backends-1.0.21-5 and sane-backends-1.0.21-6 are both affected, but this appears to be an issue with 1.0.21 in general with Cannon Pixma scanners.

How reproducible:

This scanner has worked since Fedora 12, this is the first time I've fired it up under Fedora 14 though.  With an affected scanner, install sane-backends-1.0.21, sane-frontends-1.0.14, and xsane-0.998.  Run xsane:

Steps to Reproduce:

1.  Press "Preview", image scans into preview window
2.  Press "scan", a popup error ===> "Operation was cancelled"
3.  Scanner never was activated, no scanned image was produced
  
Actual results:

The document did not scan...

Expected results:

I expected the document to scan...

Additional info:

I compiled sane-backends-1.0.22, the issue seems to be resolved.

Here's a link to some discussion on this from the Debian side: 

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=585887

I haven't found it referenced yet on the Redhat / Fedora side

Comment 1 Nick Allen 2011-02-17 16:16:34 UTC

ahh... I must have HUA Syndrome. I found bug 583352.  It helps if you search for Canon instead of Cannon.  677283 also exists out there to build 1.0.22.

Comment 2 Nils Philippsen 2011-04-04 11:42:44 UTC

A new upstream version with many bugfixes and enhancements has been released. Please check whether you issue persists with this updated package:

https://admin.fedoraproject.org/updates/sane-backends-1.0.22-1.fc14

Comment 3 Nick Allen 2011-04-06 03:48:50 UTC

sane-backends-1.0.22-1.fc14 works with the Pixma scanner I own (connected by usb).  It runs fine as a standard user.  I have previewed and scanned several images tonight, stopped and started Xsane several times too.  Looks good from here, thanks!

Comment 4 Nils Philippsen 2011-04-06 09:04:09 UTC

Thanks for checking!

Comment 5 Fedora Update System 2011-04-06 09:06:23 UTC

sane-backends-1.0.22-1.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/sane-backends-1.0.22-1.fc14

Comment 6 Fedora Update System 2011-04-12 21:30:39 UTC

sane-backends-1.0.22-1.fc14 has been pushed to the Fedora 14 stable repository.  If problems still persist, please make note of it in this bug report.