Bug 731919

Summary: Empathy fails to connect with "Error contacting the Account Manager"
Product: [Fedora] Fedora Reporter: Nick Fenwick <bugzilla>
Component: empathyAssignee: Brian Pepple <bdpepple>
Status: CLOSED WONTFIX QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 15CC: bdpepple
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OS: Linux   
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Last Closed: 2012-08-07 15:06:34 UTC Type: ---
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Error dialog shown by Empathy after 20-30 second pause none

Description Nick Fenwick 2011-08-19 05:01:03 UTC
Created attachment 518973 [details]
Error dialog shown by Empathy after 20-30 second pause

Description of problem:

Every time I start Empathy, either from a fresh boot or after coming out of suspend, it renders the main app mostly empty, there is a 20 or 30 second pause, then a dialog pops up, see attached png.

Version-Release number of selected component (if applicable):

I'll just list some rpm packages I have installed, not sure what's relevant.

empathy-3.0.2-3.fc15.i686
$ rpm -qa | grep telepathy
telepathy-filesystem-0.0.2-2.fc15.noarch
telepathy-butterfly-0.5.15-3.fc15.noarch
telepathy-gabble-0.12.2-1.fc15.i686
telepathy-mission-control-5.7.11-1.fc15.i686
telepathy-idle-0.1.9-1.fc15.i686
python-telepathy-0.15.19-3.fc15.noarch
telepathy-haze-0.5.0-1.fc15.i686
telepathy-glib-0.14.9-1.fc15.i686
telepathy-logger-0.2.8-1.fc15.i686
telepathy-salut-0.4.0-2.fc15.i686
telepathy-farsight-0.0.16-3.fc15.i686

How reproducible:

Every time.

Steps to Reproduce:
1. Run Empathy
2. Enjoy
  
Actual results:

I get the error dialog, click OK, empathy sits there without a connection.

Expected results:

Empathy should connect to my MSN account, as it did a month or two ago.

Additional info:

This used to work fine.

I run selinux in Permissive mode.  Selinux has been little more than a constant pain in my side, always getting in the way of httpd, java, mysql, and other core parts of my day.

I've found this error message on a couple of other bugs, e.g. https://bugzilla.redhat.com/show_bug.cgi?id=699157 and https://bugzilla.redhat.com/show_bug.cgi?id=698884, but the fix always seems to be related to selinux, and my selinux version is greater than the ones being talked about in those reports.

I tried a downgrade today just for the hell of it:
Aug 19 10:23:44 Installed: selinux-policy-3.9.16-23.fc15.noarch
Aug 19 10:23:55 Installed: selinux-policy-targeted-3.9.16-23.fc15.noarch

Still doesn't work.

I've tried running wireshark while starting Empathy but I see no network traffic of note during the attempt to contact out.

I run with firewall disabled, due to ports being blocked relating to trouble getting selinux policies to work some time ago and having not enabled it again since.

I've tried killing all empathy, telepathy, mission-control processes with kill -9 and running empathy from the command line, I get:

[neek]$ empathy

(empathy:5194): folks-WARNING **: Error preparing Backend 'telepathy': Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Comment 1 Fedora End Of Life 2012-08-07 15:06:38 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora
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