Bug 77179

Summary: up2date says: "Unknown error."
Product: [Retired] Red Hat Linux Reporter: Petri T. Koistinen <thoron>
Component: usermodeAssignee: Nalin Dahyabhai <nalin>
Status: CLOSED CURRENTRELEASE QA Contact: Red Hat Satellite QA List <satqe-list>
Severity: low Docs Contact:
Priority: medium    
Version: 9CC: gafton, mihai.ibanescu, rdieter, ronny-rhbugzilla
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OS: Linux   
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Last Closed: 2003-05-19 13:35:28 UTC Type: ---
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Screen Shot none

Description Petri T. Koistinen 2002-11-02 12:31:43 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20020830

Description of problem:
I stopped up2date program when I was running it first time. It was after
that I had send my package profile to RHN. Up2date asked what packages I would
like to update. I didn't want to up2date them at that time, so cancelled the
installation.

Next time I started the program, I got "Unknown error."

Version-Release number of selected component (if applicable):


How reproducible:
Couldn't Reproduce

Steps to Reproduce:
1. Run up2date once.
2. Cancel the installation after sending the info to RHN.
3. Run up2date again.


Actual Results:  Unknown error message appers

Expected Results:  Proper error message. Message which says: "Unkown error" has
no value.

Additional info:
Comment 1 Petri T. Koistinen 2002-11-02 12:32:40 UTC 
Created attachment 83164 [details]
Screen Shot
Comment 2 Adrian Likins 2002-11-04 21:29:54 UTC 
can you try `su`ing to root, and running the command that way?

When invoked as a user process, the command `up2date` actually
invoked a helper propgram called userhelper that asks for root's
authentication info, then that starts up2date itself. 

if you can su to root and then run `/usr/sbin/up2date`, it will
help determine if this is a userhelper problem, or a up2date problem.
Comment 3 Petri T. Koistinen 2002-11-05 20:34:08 UTC 
How reproducible:
Couldn't Reproduce
Comment 4 Adrian Likins 2002-12-06 22:16:46 UTC 
I think this must be some sort of userhelper bug, as I dont
present that error message anywhere in up2date itself. Also,
the invocation shown in the screenshot would involve userhelper,
so reassigning there.
Comment 5 Ronny Buchmann 2003-03-11 23:20:40 UTC 
i get the same error when starting kisdndock (which also uses consolehelper)

the error message comes from consolehelper-gtk and is also shown when running
consolehelper-gtk directly (not through an other name/symlink)

i hope this is fixed for 8.1 already but it is really not easy to reproduce even
if i saw it on several machines (i didn't have a single idea from where it came
until recently)
Comment 6 Ronny Buchmann 2003-03-12 09:03:56 UTC 
probably related to bug #75834
Comment 7 Ronny Buchmann 2003-03-12 20:49:31 UTC 
usermode-1.67-1 fixes the problem with kisdndock for me
Comment 8 Petri T. Koistinen 2003-05-17 16:05:27 UTC 
I haven't seen this error on RHL 9, so I guess this could be closed.