Bug 813110

Summary: Users are getting connection timeouts while creating an application
Product: OKD Reporter: Nam Duong <nduong>
Component: ocAssignee: Rob Millner <rmillner>
Status: CLOSED CURRENTRELEASE QA Contact: libra bugs <libra-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 2.xCC: adietish, bmeng, jofernan, mfisher, rmillner, xtian
Target Milestone: ---Keywords: Triaged
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: rhc-0.91.1-1+ Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-04-27 20:46:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Nam Duong 2012-04-16 22:59:19 UTC
Description of problem:
I get this feedback a consistently few times a month now:  Users are getting connection timeouts while creating an application.  See a specific example in the forums:
https://www.redhat.com/openshift/community/forums/openshift/getting-several-connection-timeouts-when-creating-a-new-app#comment-19965
---
sas@ubuntu:~/dev/apps$ rhc app create -a test -t diy-0.1 -l opensas -p ***
Creating application: test
Now your new domain name is being propagated worldwide (this might take a minute)...
ssh: connect to host test-opensas.rhcloud.com port 22: Connection timed out
fatal: The remote end hung up unexpectedly
Error in git clone

Cleaning up application
---

The workaround is simple enough:  Retry a couple of times, or increase the timeout to 120s.  

This is not just limited to the rhc client tools - I see this the Web Console UI, Eclipse plugin and most recently the Forge plugin.  Unfortunately, those other interfaces do not have the capability to increase the timeout parameter (yet) and you're left to retry + patience.

Why not just increase the default from 60s to 90s or 120s?

Thanks;
~Nam

Comment 1 Xiaoli Tian 2012-04-17 07:16:30 UTC
Before rhc-0.91.1-1.el6_2.noarch, only have http.open_timeout = 10s, it works in most time, but after http.read_timeout = 10s is added in rhc-0.91.1-1 ,the client will often failed with execution expired if not set timeout to higher value

Comment 2 Rob Millner 2012-04-17 17:25:20 UTC
*** Bug 813155 has been marked as a duplicate of this bug. ***

Comment 3 Rob Millner 2012-04-17 19:53:46 UTC
The read timeout has been increased to 120s and separated out the open and read timeouts in rhc tools commit 56d5368 and 32319e3.

Comment 4 Meng Bo 2012-04-19 02:46:06 UTC
checked on rhc-0.91.3-1, issue has been fixed.