Bug 821703

Summary: System subscription not done appropriately
Product: [Retired] Subscription Asset Manager Reporter: Tazim Kolhar <tkolhar>
Component: katelloAssignee: Bryan Kearney <bkearney>
Status: CLOSED DUPLICATE QA Contact: SAM QE List <sam-qe-list>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 1.0.0CC: cwelton, esammons, tomckay
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 822105 (view as bug list) Environment:
Last Closed: 2012-05-23 17:43:25 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 803375, 822105    
Attachments:
Description Flags
Subscription Insufficient entitlements none

Description Tazim Kolhar 2012-05-15 11:23:31 UTC 
Created attachment 584643 [details]
Subscription Insufficient entitlements

Description of problem:
Created two organisations on SAM server.imported manifests for each.
tried to subscribe the system to the subscriptions.
one of the system did not subscribe appropriately.

Version-Release number of selected component (if applicable):
[root@dell-pe1950-01 ~]# rpm -qa  | grep katello
katello-cli-common-0.3.2-1.el6_2.noarch
katello-glue-candlepin-0.3.1-1.el6_2.noarch
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-cli-headpin-0.2.0-1.el6_2.noarch
katello-selinux-0.2.4-1.el6_2.noarch
katello-headpin-0.2.6-1.el6_2.noarch
katello-certs-tools-1.1.5-1.el6_2.noarch
katello-configure-0.3.3-1.el6_2.noarch
katello-common-0.3.1-1.el6_2.noarch
katello-headpin-all-0.2.6-1.el6_2.noarch


How reproducible:
install a SAM server.
create two organisations
import manifests for both.
register the systems with SAM server
subscribe them.

Steps to Reproduce:
[root@dell-pe1950-01 ~]# headpin -u admin -p admin system list --org testorg
--------------------------------------------------------------------------------
                       Systems List For Org [ testorg ]

 Name                                  Ipv4 Address   Service Level  
--------------------------------------------------------------------------------
 hp-dl585-02.rhts.eng.bos.redhat.com   None                          
 ibm-hs22-03.rhts.eng.brq.redhat.com   None 

[root@hp-dl585-02 ~]# subscription-manager list 
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+

ProductName:        	Red Hat Enterprise Linux Server
Version:            	6.2                      
Arch:               	x86_64                   
Status:             	Subscribed               
Starts:             	01/30/2012               
Expires:            	01/30/2013    
 
the cpu info for the system which did not subscribe appropriately.
http://pastebin.test.redhat.com/89073
Screen shot attached.

Actual results:
systems did not subscribe properly.


Expected results:
system should be subscribed correctly.

Additional info:
Comment 2 RHEL Program Management 2012-05-15 11:24:30 UTC 
Thank you for your bug report. This issue was evaluated for inclusion
in the current release of Subscription Asset Manager (SAM). Unfortunately,
we are unable to address this request. Because we are in the final stages
of development in the current release, only significant, release-blocking
issues involving serious regressions and data corruption can be considered.

If you believe this issue meets the release blocking criteria as defined and
communicated to you by your Red Hat Support representative, please ask
your representative to file this issue as a blocker for the current release.
Otherwise, ask that it be evaluated for inclusion in the next release of SAM.
Comment 3 RHEL Program Management 2012-05-15 11:44:37 UTC 
Thank you for your bug report. This issue was evaluated for inclusion
in the current release of Subscription Asset Manager (SAM). Unfortunately,
we are unable to address this request. Because we are in the final stages
of development in the current release, only significant, release-blocking
issues involving serious regressions and data corruption can be considered.

If you believe this issue meets the release blocking criteria as defined and
communicated to you by your Red Hat Support representative, please ask
your representative to file this issue as a blocker for the current release.
Otherwise, ask that it be evaluated for inclusion in the next release of SAM.
Comment 4 Eric Sammons 2012-05-17 16:43:36 UTC 
Can you explain "systems did not subscribe properly"?
Comment 5 Tom McKay 2012-05-23 17:43:25 UTC 
This is a known issue of lower priority. Closing as duplicate of 769559

*** This bug has been marked as a duplicate of bug 769559 ***