Bug 823510

Summary:	'bugzilla' (python API program) no longer works against bugzilla.redhat.com
Product:	[Fedora] Fedora	Reporter:	Richard W.M. Jones <rjones>
Component:	python-bugzilla	Assignee:	Will Woods <wwoods>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	17	CC:	crobinso, dcantrell, jskarvad, jvillalo, mrunge, sgreen, wwoods
Target Milestone:	---	Keywords:	Reopened
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	4.2.1-1.1	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-06-06 23:16:08 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	786624

Description Richard W.M. Jones 2012-05-21 12:40:05 UTC

Description of problem:

bugzilla queries fail with this server error:

Server error: <Fault -32000: 'Can\'t locate object method "get_fields" via package "Bugzilla" at /loader/0xbee0f00/Bugzilla/Extension/RedHat/WebService/CompatBugzilla.pm line 2319.\n'>

Version-Release number of selected component (if applicable):

4.2 (?) and python-bugzilla-0.6.2-4.fc17.noarch

How reproducible:

100%

Steps to Reproduce:
1. bugzilla query -b 12345
  
Actual results:

error as above

Expected results:

no error, this worked before the upgrade

Additional info:

Comment 1 Richard W.M. Jones 2012-05-21 12:44:32 UTC

Reading around, it seems to be a problem if Red Hat
has custom templates which use the 'get_fields' method.
Apparently simply replacing these with 'fields' should
fix the problem, although I am unable to verify this.

Comment 2 Simon Green 2012-05-21 13:52:54 UTC

(In reply to comment #1)
> Reading around, it seems to be a problem if Red Hat
> has custom templates which use the 'get_fields' method.
> Apparently simply replacing these with 'fields' should
> fix the problem, although I am unable to verify this.

You are correct that fields replaces get_fields, but it is not a drop in replacement (get_fields returned an array of Bugzilla::Field, fields returns a hash with the field name as the key, and the Bugzilla::Field as the value).

This has been fixed in Bugzilla 4.2.1-1.1 which was released a few minutes ago.

  -- simon

Comment 3 Richard W.M. Jones 2012-05-21 14:06:59 UTC

I don't think it's been fixed correctly.  Try:

$ bugzilla query -b 12345,823510
#12345   CLOSED - Bernhard Rosenkraenzer - ps-to-printer.fpi

Whatever bug numbers you try, only one bug is shown.  Whereas
it should show all the bugs listed (and used to -- I have a
bugzilla script that depends on this).

Comment 4 Simon Green 2012-05-21 14:11:55 UTC

I'm reassigning to the python-bugzilla product since it isn't a fault with the Bugzilla code.

Comment 5 Cole Robinson 2012-06-06 23:16:08 UTC


*** This bug has been marked as a duplicate of bug 823599 ***