Bug 847514

Summary: Empathy won't start on Fedora 18 branched "error while loading shared libraries: libempathy-gtk-3.5.5.so:"
Product: [Fedora] Fedora Reporter: Elad Alfassa <elad>
Component: empathyAssignee: Brian Pepple <bdpepple>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 18CC: bdpepple, robatino
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-08-12 21:03:10 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 752661    

Description Elad Alfassa 2012-08-12 13:20:34 UTC
Description of problem:
Empathy won't start, outputs this error message:

empathy: error while loading shared libraries: libempathy-gtk-3.5.5.so: cannot open shared object file: No such file or directory

[elad@alfmobile ~]$ locate libempathy
/usr/lib64/empathy/libempathy-3.5.5.so
/usr/lib64/empathy/libempathy-gtk-3.5.5.so
/usr/lib64/empathy/libempathy-gtk.so
/usr/lib64/empathy/libempathy.so

so the library is there, but it won't load.

[elad@alfmobile ~]$ rpm -q empathy
empathy-3.5.5-1.fc18.x86_64

[elad@alfmobile ~]$ strace empathy
execve("/usr/bin/empathy", ["empathy"], [/* 51 vars */]) = 0
brk(0)                                  = 0x230b000
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fd205c52000
access("/etc/ld.so.preload", R_OK)      = -1 ENOENT (No such file or directory)
open("/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 3
fstat(3, {st_mode=S_IFREG|0644, st_size=135712, ...}) = 0
mmap(NULL, 135712, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fd205c30000
close(3)                                = 0
open("/lib64/tls/x86_64/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/lib64/tls/x86_64", 0x7fff71bb60d0) = -1 ENOENT (No such file or directory)
open("/lib64/tls/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/lib64/tls", {st_mode=S_IFDIR|0555, st_size=4096, ...}) = 0
open("/lib64/x86_64/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/lib64/x86_64", 0x7fff71bb60d0)   = -1 ENOENT (No such file or directory)
open("/lib64/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/lib64", {st_mode=S_IFDIR|0555, st_size=135168, ...}) = 0
open("/usr/lib64/tls/x86_64/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/usr/lib64/tls/x86_64", 0x7fff71bb60d0) = -1 ENOENT (No such file or directory)
open("/usr/lib64/tls/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/usr/lib64/tls", {st_mode=S_IFDIR|0555, st_size=4096, ...}) = 0
open("/usr/lib64/x86_64/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/usr/lib64/x86_64", 0x7fff71bb60d0) = -1 ENOENT (No such file or directory)
open("/usr/lib64/libempathy-gtk-3.5.5.so", O_RDONLY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
stat("/usr/lib64", {st_mode=S_IFDIR|0555, st_size=135168, ...}) = 0
writev(2, [{"empathy", 7}, {": ", 2}, {"error while loading shared libra"..., 36}, {": ", 2}, {"libempathy-gtk-3.5.5.so", 23}, {": ", 2}, {"cannot open shared object file", 30}, {": ", 2}, {"No such file or directory", 25}, {"\n", 1}], 10empathy: error while loading shared libraries: libempathy-gtk-3.5.5.so: cannot open shared object file: No such file or directory
) = 130
exit_group(127)                         = ?
+++ exited with 127 +++



Marking as a F18Final blocker bug as per criteria:
 All applications listed under the Applications menu or category must start successfully

Comment 1 Brian Pepple 2012-08-12 21:03:10 UTC

*** This bug has been marked as a duplicate of bug 846908 ***