Bug 866057

Summary: firefox 16.0.1 missing dependency nspr >=4.9.2
Product: [Fedora] Fedora Reporter: rmknox <knox>
Component: firefoxAssignee: Gecko Maintainer <gecko-bugs-nobody>
Status: CLOSED CURRENTRELEASE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: unspecified    
Version: 16CC: armandsl, elad, gecko-bugs-nobody, maurizio.antillon, mybg, udovdh
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-12-20 16:01:12 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description rmknox 2012-10-13 14:20:53 UTC
Description of problem: firefox wont start

[knox@knox ~]$ firefox
/usr/lib/firefox/firefox: symbol lookup error: /usr/lib/xulrunner/libxul.so: undefined symbol: PR_SetCurrentThreadName
[knox@knox ~]$ 

Version-Release number of selected component (if applicable):
firefox.i686    16.0.1-1.fc16        @updates
kernel linux 3.4.11-1.fc16.i686

How reproducible:
100%
Steps to Reproduce:
1.if i start from graphical environment it does not start
2.if i start from command line it gives message above
3.
  
Actual results:


Expected results:


Additional info:
I preupgraded from f14 to f16 a few weeks ago
ever since firefox has been erratic - hangs - either forever or for long times
now it wont start
i used yum to reinstall firefox - still wont start
appears that /usr/lib/xulrunner/libxul.so may be damaged?
maybe firefox overwrote it?
when i use readelf it shows the desired entry in the symbol table - maybe it has been corrupted?

[knox@knox ~]$ readelf -es /usr/lib/xulrunner/libxul.so | grep PR_S
    27: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetPollableEvent
   114: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_Sleep
   329: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetError
   745: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetEnv
   858: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetCurrentThreadName
  1278: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetThreadPrivate
  1337: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_Seek64
  1434: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetFDInheritable
  1483: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_Seek
  1783: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetSocketOption
  2030: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_StringToNetAddr
  2332: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SecondsToInterval
  2335: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetNetAddr
  2758: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_SetThreadPriority
  2782: 00000000     0 FUNC    GLOBAL DEFAULT  UND PR_Sync
I would use yum to reinstall the correct part of the X windows system but I dont know what to reinstall

I have a copy of libxul.so on my last weekly full disk backup
I could get it and replace the current file - but am a bit cautious about doing this

In any case I will use chrome and/or seamonkey when I want to go onto the web

If you can tell me what to reinstall i could use yum to reinstall whatever larger package contains libxul.so - on the theory that firefox may have corrupted it

all other programs seem to run  ok except for thunderbird - for which i have a bug report on file

Comment 1 udo 2012-10-13 17:46:54 UTC
Updating FireFox and xulrunner to latest did not help but gave a similar error for FF as well. :-/

Comment 2 udo 2012-10-13 17:56:24 UTC
Also we get a downgrade to FF 12 so that is not so nice either when we came from FF 15.

Comment 3 udo 2012-10-13 17:59:55 UTC
Same for thunderbird.
Who designed this?
We can't even simply downgrade one version. :-/

Comment 4 udo 2012-10-13 18:09:06 UTC
Updating nspr as well helps.

Comment 5 rmknox 2012-10-13 21:39:41 UTC
the following may not be important - but since i don't know

1- back in the day - a sysgen tailored to a specific config. When i ran the pre ugrade from f14 to f16 i did on a lesser machine than i am running now. did it on a pent 4 1 gb with rage pci vga card. am now on a duo cpu e4500@2,2 ghz with a pcie nvidia adapter and associated driver. did so in the belief that modern op sys tailors itself to the machine at boot time (within limits).

2 - after the upgrade (~ 2wks ago) ff worked - but experienced delays (so does thunderbird ) . a day or so ago i changed the video cable from a vga cable to a dvi - d single. screen is so much better now - i didn't realize how much the flat panel screens need the dvi cable.  the next time i booted  i had the ff prob. i then went back to the vga cable - still had the problem. assumed it was  coincidence - but when you assume you ... i have a dvi-d dual cable on order - will report if it changes things

Comment 6 Elad Alfassa 2012-10-14 09:34:45 UTC
*** Bug 866081 has been marked as a duplicate of this bug. ***

Comment 7 Elad Alfassa 2012-10-14 09:35:28 UTC

-- 
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

Comment 8 Michael Ben-Gershon 2012-10-14 17:55:30 UTC
(In reply to comment #4)
> Updating nspr as well helps.

I have tried that, but I still get the same error when starting firefox. I definitely have the latest version of nspr installed:

Linux-mybg (15:54) > rpm -qa firefox xulrunner nspr
nspr-4.9.2-1.fc16.x86_64
nspr-4.9.2-1.fc16.i686
xulrunner-16.0.1-1.fc16.x86_64
firefox-16.0.1-1.fc16.x86_64

Comment 9 udo 2012-10-14 17:57:51 UTC
`ldconfig -v|grep nspr` output?

Comment 10 Michael Ben-Gershon 2012-10-14 19:13:14 UTC
(In reply to comment #9)
> `ldconfig -v|grep nspr` output?

Linux-root (21:11) /home/mybg # ldconfig -v | grep nspr
	libnspr4.so -> libnspr4.so
	libnspr4.so -> libnspr4.so

Comment 11 udo 2012-10-15 04:42:10 UTC
That looks good, the nspr files ar found.
What is the error if you start firefox frrom a terminal?
Same as before?

Comment 12 Michael Ben-Gershon 2012-10-15 07:14:41 UTC
Yes:

/usr/lib64/firefox/firefox: symbol lookup error: /usr/lib64/xulrunner/libxul.so: undefined symbol: PR_SetCurrentThreadName

Comment 13 Fedora Update System 2012-10-16 13:47:44 UTC
xulrunner-16.0.1-2.fc17 has been submitted as an update for Fedora 17.
https://admin.fedoraproject.org/updates/xulrunner-16.0.1-2.fc17

Comment 14 Fedora Update System 2012-10-16 13:48:05 UTC
xulrunner-16.0.1-2.fc18 has been submitted as an update for Fedora 18.
https://admin.fedoraproject.org/updates/xulrunner-16.0.1-2.fc18

Comment 15 Fedora Update System 2012-10-16 13:48:27 UTC
xulrunner-16.0.1-2.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/xulrunner-16.0.1-2.fc16

Comment 16 Fedora Update System 2012-10-16 17:39:58 UTC
Package xulrunner-16.0.1-2.fc18:
* should fix your issue,
* was pushed to the Fedora 18 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing xulrunner-16.0.1-2.fc18'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2012-16209/xulrunner-16.0.1-2.fc18
then log in and leave karma (feedback).

Comment 17 rmknox 2012-10-16 19:39:15 UTC
will do

Comment 18 rmknox 2012-10-21 13:48:44 UTC
No package xulrunner-16.0.1-2.fc18 available.

Comment 19 Elad Alfassa 2012-10-21 14:02:58 UTC
(In reply to comment #18)
> No package xulrunner-16.0.1-2.fc18 available.

You are running Fedora 16, and trying to follow the Fedora 18 instructions.

su -c 'yum update --enablerepo=updates-testing xulrunner-16.0.1-2.fc16'

is what you should run.

Comment 20 rmknox 2012-10-22 03:25:38 UTC
#! /bin/bash
sudo yum update --enablerepo=updates-testing xulrunner-16.0.1-2.fc18

is what I ran per the directions dated 10-16

Comment 21 rmknox 2012-10-22 19:20:21 UTC
...fc16 worked - thanks

Comment 22 rmknox 2012-10-22 19:24:32 UTC
went to other site to add karma - not at all clear how to do so - I tried but it did not show up

Comment 23 Michael Ben-Gershon 2012-10-24 10:04:41 UTC
xulrunner-16.0.1-2.fc16 did not help on my system!

Comment 24 Fedora Update System 2012-12-14 13:15:24 UTC
xulrunner-17.0.1-3.fc18 has been submitted as an update for Fedora 18.
https://admin.fedoraproject.org/updates/xulrunner-17.0.1-3.fc18

Comment 25 Fedora Update System 2012-12-14 13:15:53 UTC
xulrunner-17.0.1-2.fc16 has been submitted as an update for Fedora 16.
https://admin.fedoraproject.org/updates/xulrunner-17.0.1-2.fc16

Comment 26 Fedora Update System 2012-12-14 13:16:16 UTC
xulrunner-17.0.1-3.fc17 has been submitted as an update for Fedora 17.
https://admin.fedoraproject.org/updates/xulrunner-17.0.1-3.fc17

Comment 27 Fedora Update System 2012-12-20 16:01:15 UTC
xulrunner-16.0.1-2.fc17 has been pushed to the Fedora 17 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 28 Fedora Update System 2013-01-05 06:58:11 UTC
xulrunner-17.0.1-3.fc17 has been pushed to the Fedora 17 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 29 Fedora Update System 2013-01-12 00:22:09 UTC
xulrunner-17.0.1-3.fc18 has been pushed to the Fedora 18 stable repository.  If problems still persist, please make note of it in this bug report.