Bug 921245
| Summary: | GUI takes a long time to update Installed product status from unknown after registering | ||||||
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| Product: | Red Hat Enterprise Linux 5 | Reporter: | J.C. Molet <jmolet> | ||||
| Component: | subscription-manager | Assignee: | Devan Goodwin <dgoodwin> | ||||
| Status: | CLOSED ERRATA | QA Contact: | IDM QE LIST <seceng-idm-qe-list> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 5.10 | CC: | awood, bkearney, ckozak, dgoodwin, fsharath, jgalipea | ||||
| Target Milestone: | beta | ||||||
| Target Release: | 5.10 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: |
No description necessary
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Story Points: | --- | ||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-09-30 22:59:45 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | |||||||
| Bug Blocks: | 840995, 920191 | ||||||
| Attachments: |
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I was not able to reproduce the issue exactly as described in the original report. The only time I see a problem in updates to product status is when you register (and auto-subscribe) with products that you do not have entitlements for. Furthermore, I don't see a lag in update time; instead, the products never update at all. This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux release for currently deployed products. This request is not yet committed for inclusion in a release. As of subscription-manager 1.8.8 this is no longer a problem. Confirmed by reporter. # rpm -qa | egrep "subscription-manager|python-rhsm" subscription-manager-firstboot-1.8.10-1.git.27.c1dbb63.el5 subscription-manager-debuginfo-1.8.8-1.el5 subscription-manager-1.8.10-1.git.27.c1dbb63.el5 subscription-manager-migration-data-1.11.3.1-1.git.1.78afd75.el5 python-rhsm-1.8.12-1.git.0.d747a65.el5 subscription-manager-migration-1.8.10-1.git.27.c1dbb63.el5 subscription-manager-gui-1.8.10-1.git.27.c1dbb63.el5 Tried to reproduce scenario from comment 1 but the GUI gets updated quickly enough if not real time. Marking VERIFIED Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-1332.html |
Created attachment 709763 [details] unknown while registered Description of problem: When you are not registered, your product status is unknown. After registering your product status should be known immediately (it is via the cli). The GUI, however, takes a long time to update this status. Version-Release number of selected component (if applicable): subscription-manager-gui-1.8.4-1.git.24.36ea5ff.el6.x86_64 How reproducible: always Steps to Reproduce: 1. Start with an unregistered machine and verify that your product statuses are unknown in subscription-manager-gui 2. register to your candlepin server of choice Actual results: It takes something like 2 minutes before the product statuses are updated. Expected results: A call is made during the register process to update your product statues. Additional info: