Bug 999881

Summary:	rhsm-icon does not pop up against SAM
Product:	[Retired] Subscription Asset Manager	Reporter:	qianzhan
Component:	candlepin	Assignee:	Carter Kozak <ckozak>
Status:	CLOSED DUPLICATE	QA Contact:	SAM QE List <sam-qe-list>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	1.3	CC:	bkearney, ckozak, gxing, liliu, sgao
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-08-22 12:28:57 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description qianzhan 2013-08-22 10:12:01 UTC

Description of problem:
rhsm-icon does not pop up against SAM

Version-Release number of selected component (if applicable):
katello-candlepin-cert-key-pair-1.0-1.noarch
katello-certs-tools-1.4.2-2.el6sat.noarch
katello-cli-1.4.3-7.el6sat.noarch
katello-cli-common-1.4.3-7.el6sat.noarch
katello-common-1.4.3-8.el6sam_splice.noarch
katello-configure-1.4.4-2.el6sat.noarch
katello-glue-candlepin-1.4.3-8.el6sam_splice.noarch
katello-glue-elasticsearch-1.4.3-8.el6sam_splice.noarch
katello-headpin-1.4.3-8.el6sam_splice.noarch
katello-headpin-all-1.4.3-8.el6sam_splice.noarch
katello-selinux-1.4.4-2.el6sat.noarch
signo-katello-0.0.20-1.el6sat.noarch
candlepin-0.8.20-1.el6sam.noarch
candlepin-scl-1-5.el6_4.noarch
candlepin-scl-quartz-2.1.5-5.el6_4.noarch
candlepin-scl-rhino-1.7R3-1.el6_4.noarch
candlepin-scl-runtime-1-5.el6_4.noarch
candlepin-selinux-0.8.20-1.el6sam.noarch
candlepin-tomcat6-0.8.20-1.el6sam.noarch
thumbslug-0.0.32-1.el6sam.noarch
thumbslug-selinux-0.0.32-1.el6sam.noarch
subscription-manager-gui-1.8.20-1.el5
subscription-manager-1.8.20-1.el5
python-rhsm: 1.8.16-1.el5

How reproducible:
always

Steps to Reproduce:
1. Register to SAM and wait the rhsm-icon pops up to notice a subscription is needed:
(1)
[root@test1 ~]# subscription-manager register
Username: admin
Password: 
The system has been registered with ID: 871f46c1-eebc-41f5-87f2-9c871265fa54 

(2) The rhsm-icon does not pop up.

2. Auto-attach and unsubscribe all to wait rhsm-icon pops up:
(1)
[root@test1 ~]# subscription-manager subscribe --auto
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux Server
Status:       Unknown

[root@test1 ~]# subscription-manager unsubscribe --all
1 subscription removed at the server.
1 local certificate has been deleted.

(2) The rhsm-icon does not pop up.


Actual results:
As above.

Expected results:
The rhsm-icon should pop up with above execution.

Additional info:
The rhsm-icon pops up when needed against stage candlepin.

Comment 1 Carter Kozak 2013-08-22 12:28:57 UTC

The rhsm-icon is updated based upon your compliance status.

> Status:       Unknown

It appears that your server is still not giving any compliance info.  This looks like the same bug as before, 403 when you run /compliance.

Closing as duplicate, let me know if that's not the case.

*** This bug has been marked as a duplicate of bug 994992 ***

Comment 2 qianzhan 2013-08-23 05:26:11 UTC

(In reply to Carter Kozak from comment #1)
> The rhsm-icon is updated based upon your compliance status.
> 
> > Status:       Unknown
> 
> It appears that your server is still not giving any compliance info.  This
> looks like the same bug as before, 403 when you run /compliance.
> 
> Closing as duplicate, let me know if that's not the case.
> 
> *** This bug has been marked as a duplicate of bug 994992 ***

The bug does not appear against SAM-1.3.0-snapshot-3:

katello-candlepin-cert-key-pair-1.0-1.noarch
katello-certs-tools-1.4.2-2.el6sat.noarch
katello-cli-1.4.3-8.el6sat.noarch
katello-cli-common-1.4.3-8.el6sat.noarch
katello-common-1.4.3-9.el6sam_splice.noarch
katello-configure-1.4.4-3.el6sat.noarch
katello-glue-candlepin-1.4.3-9.el6sam_splice.noarch
katello-glue-elasticsearch-1.4.3-9.el6sam_splice.noarch
katello-headpin-1.4.3-9.el6sam_splice.noarch
katello-headpin-all-1.4.3-9.el6sam_splice.noarch
katello-selinux-1.4.4-2.el6sat.noarch
signo-katello-0.0.20-1.el6sat.noarch
candlepin-0.8.21-1.el6sam.noarch
candlepin-scl-1-5.el6_4.noarch
candlepin-scl-quartz-2.1.5-5.el6_4.noarch
candlepin-scl-rhino-1.7R3-1.el6_4.noarch
candlepin-scl-runtime-1-5.el6_4.noarch
candlepin-selinux-0.8.21-1.el6sam.noarch
candlepin-tomcat6-0.8.21-1.el6sam.noarch
thumbslug-0.0.32-1.el6sam.noarch
thumbslug-selinux-0.0.32-1.el6sam.noarch
subscription-manager: 1.8.20-1.el5
python-rhsm: 1.8.16-1.el5