Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
When taking a screenshot of a secondary screen (menu: File > Screenshot), the resulting image was corrupted. After this fix, the resulting image is an accurate representation of the display.
Description of problem:
virt-viewer can not get the perfect screenshot of the display without desktop icons.
No problems with screenshot of the display with desktop icons.
Version-Release number of selected component (if applicable):
spice-glib-0.20-6.el7.x86_64
spice-server-0.12.4-3.el7.x86_64
spice-gtk3-0.20-6.el7.x86_64
virt-viewer-0.5.7-2.el7.x86_64
spice-xpi-2.8-4.el7.x86_64
spice-vdagent-0.14.0-5.el7.x86_64
How reproducible:
100%
Steps to Reproduce:
1. Prepare a spice guest with two displays
2. # virsh start vm1
3. # virt-viewer vm1
4. Open all the displays of the guest
5. On the guest display without desktop icons:
File -> Screenshot -> Save(can save it with ".jpg", ".png", ".bmp")
6. On the guest display with desktop icons:
File -> Screenshot -> Save(can save it with ".jpg", ".png", ".bmp")
Actual results:
Step 5. The screenshot of the display without icons is black background with some white lines
Step 5. screenshot for display with icons is perfect.
".jpg", ".png", ".bmp" all have the problems
Expected results:
Every display can get the perfect screenshot.
Additional info:
Created attachment 823273[details]
virt-viewer log : screenshot for display without icons
Sorry there is a typo, correct it:
> Step 5. screenshot for display with icons is perfect.
> ".jpg", ".png", ".bmp" all have the problems
Step 6. screenshot for display with icons is perfect.
".jpg", ".png", ".bmp" all have the problems
I can reproduce the bug with the following packages:
[root@7-204 images]# rpm -qa virt-viewer spice*
spice-gtk-0.20-11.el6.x86_64
spice-server-0.12.4-6.el6.x86_64
spice-gtk-python-0.20-11.el6.x86_64
virt-viewer-0.5.6-8.el6.x86_64
spice-vdagent-0.14.0-2.el6.x86_64
spice-glib-0.20-11.el6.x86_64
The screenshot of the desktop without icon is not perfect.
(In reply to hyao from comment #4)
> I can reproduce the bug with the following packages:
> [root@7-204 images]# rpm -qa virt-viewer spice*
> spice-gtk-0.20-11.el6.x86_64
> spice-server-0.12.4-6.el6.x86_64
> spice-gtk-python-0.20-11.el6.x86_64
> virt-viewer-0.5.6-8.el6.x86_64
> spice-vdagent-0.14.0-2.el6.x86_64
> spice-glib-0.20-11.el6.x86_64
>
> The screenshot of the desktop without icon is not perfect.
Please ignore the comment4 with wrong package listed. Reproduced the bug with the package below:
[root@5-255 images]# rpm -qa virt-viewer spice*
spice-glib-0.20-6.el7.x86_64
spice-vdagent-0.14.0-5.el7.x86_64
spice-gtk3-0.20-6.el7.x86_64
spice-xpi-2.8-4.el7.x86_64
virt-viewer-0.5.7-2.el7.x86_64
spice-gtk-0.20-6.el7.x86_64
spice-server-0.12.4-3.el7.x86_64
Can't get a perfect screenshot of the desktop without icons
Comment 6Marc-Andre Lureau
2014-03-12 22:58:49 UTC
I can reproduce some screenshot issues, taking
Comment 7Marc-Andre Lureau
2014-03-13 13:25:13 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHBA-2015-0297.html