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Bug 1084088

Summary: [IMAPX] Avoid 'Empty cache file' error message
Product: Red Hat Enterprise Linux 7 Reporter: Matěj Cepl <mcepl>
Component: evolution-data-serverAssignee: Matthew Barnes <mbarnes>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: unspecified Docs Contact:
Priority: urgent    
Version: 7.0CC: fidencio, jherrman, mcrha, vbenes
Target Milestone: rcKeywords: ZStream
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: evolution-data-server-3.8.5-25 Doc Type: Bug Fix
Doc Text:
Because of erroneous code segments in Evolution Data Server, a failed IMAP message download generated a redundant error message and did not trigger another download of the IMAP message. This update fixes the erroneous code. Now, when an IMAP message fails to download, the Evolution client attempts to download the message again as intended.
 Story Points: ---
Clone Of:
: 1101476 (view as bug list) Environment:
Last Closed: 2015-03-05 13:34:13 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1097250, 1101476, 1265684    

Description Matěj Cepl 2014-04-03 15:06:19 UTC 
Description of problem:
I have spam training of the bogofilter on the server set up through a Python script which picks messages from Spam/ and Ham/ folders. However, that means that while Evolution is running and it is open, some folders get changed beneath it.

Apparently Evolution doesn’t like it much, and I am getting erorr messages like

Error while Downloading new messages for offline mode: Failed to copy the tmp file: No such file or directory

and

Empty cache file: /home/matej/.cache/evolution/mail/1385065306.17330.2.cz/folders/Deleted Items/cur/3e/184621

Version-Release number of selected component (if applicable):
evolution-pst-3.8.5-20.1.el7.x86_64
evolution-perl-3.8.5-20.1.el7.x86_64
evolution-3.8.5-20.1.el7.x86_64
evolution-data-server-3.8.5-22.1.el7.x86_64


How reproducible:
Happens quite often

Steps to Reproduce:
1.not sure, see above, but I am not sure about suspicion about external changes to a folder
2.
3.

Actual results:
Errors and problems with synchronization of the folder contents (after some switching from and into the folder Evolution finds out the real content of it, but it is not automatic).

Expected results:
I know you were saying to me that IMAP doesn’t expect two independent clients to access the same server, but there should be some limits to it. This seems so obvious scenario (long-time running Evolution and some script working on the IMAP server underneath it), that Evo should probably make some effort to accommodate it. 

Additional info:
Comment 2 RHEL Program Management 2014-04-11 05:47:32 UTC 
This request was not resolved in time for the current release.
Red Hat invites you to ask your support representative to
propose this request, if still desired, for consideration in
the next release of Red Hat Enterprise Linux.
Comment 3 Milan Crha 2014-05-05 17:16:26 UTC 
I'm not 100%, neither completely convinced, but hopefully this commit [1], with a set of previous commits, will help to address this error.

[1] https://git.gnome.org/browse/evolution-data-server/commit/?id=8580f6f
Comment 7 Milan Crha 2014-05-14 20:52:53 UTC 
I just realized that the proposed fix is not the right one, the issue is elsewhere. I will do more work upstream, within [1], and then return back to you.

[1] https://bugzilla.gnome.org/show_bug.cgi?id=729546
Comment 8 Milan Crha 2014-05-15 11:15:01 UTC 
Upstream fix [1] for the bug from comment #7. I'll backport it by today, +/-.

[1] https://git.gnome.org/browse/evolution-data-server/commit/?id=2d4f35c
Comment 9 Milan Crha 2014-05-16 09:39:58 UTC 
The backported upstream change committed for evolution-data-server-3.8.5-25
Comment 15 errata-xmlrpc 2015-03-05 13:34:13 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0561.html