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Bug 1089907 - IMAP inbox disappears from view
Summary: IMAP inbox disappears from view
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: evolution
Version: 6.5
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Matthew Barnes
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-04-22 08:20 UTC by fnog
Modified: 2023-09-14 02:06 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1080467
Environment:
Last Closed: 2017-12-05 13:05:41 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description fnog 2014-04-22 08:20:47 UTC
Description of problem:
IMAP with SSL/TLS displays all folder and subfolders of Inbox right after config and initial download. After a few hours, the account shows no more folders except junk and trash.


The bug is essentially identical to :
 "Bug 603146 - Evolution - imap account disappears" entered for FC12

The account is set to display all folders, not only those subscribed. However, changing subscriptions will make only the Inbox reappear (not the subfolders of Inbox, which are also subscribed). Forcing a resync (which takes ~6hours with this box) will let everything be visible for a few hours. That is not a usable workaround AFAIC.

Comment 2 Milan Crha 2014-04-23 07:17:37 UTC
Thanks for a bug report. I have couple questions:

a) could you give me exact versions of evolution-related packages, like
   the output of:
   $ rpm -q evolution-data-server evolution

b) do you have your account configured as IMAP or IMAP+? You can see that also
   in Edit->preferences->Mail Accounts, the last column shows either "imap"
   or "imapx".

c) could it be that there happened some network disconnect or anything like
   that? Maybe a suspend/resume? I recall a bug report about suspend/resume
   causing folder content vanish, but not the folder list.

d) I also suppose that evolution's restart would cause the folders reappear
   again. I agree it's a poor workaround. Could you run evolution from
   a console and see whether there will be any clue what happened that
   the folder list got vanished, please?

Comment 4 Red Hat Bugzilla Rules Engine 2017-12-05 13:05:41 UTC
Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.

Comment 5 Red Hat Bugzilla 2023-09-14 02:06:43 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days


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