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Bug 1097737

Summary: [3.5-6.6]Buttons fail to work over serial console
Product: Red Hat Enterprise Virtualization Manager Reporter: haiyang,dong <hadong>
Component: ovirt-nodeAssignee: Anatoly Litovsky <tlitovsk>
Status: CLOSED WONTFIX QA Contact: Virtualization Bugs <virt-bugs>
Severity: high Docs Contact:
Priority: high    
Version: unspecifiedCC: cshao, fdeutsch, gklein, gouyang, huiwa, juwu, leiwang, mgoldboi, ovirt-bugs, ovirt-maint, rbalakri, tlitovsk, ycui, yeylon
Target Milestone: ---Keywords: Reopened
Target Release: 3.6.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: node
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: 1097735 Environment:
Last Closed: 2015-09-17 14:59:26 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Node RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1097735, 1168507    
Bug Blocks:    
Attachments:
Description Flags
attached Screenshot for Reboot button failed to work in rhevh
none
putty-reboot key doesn't work none

Description haiyang,dong 2014-05-14 12:26:18 UTC
+++ This bug was initially created as a clone of Bug #1097735 +++

Description of problem:
"Reboot" button failed to work in progress_page with serial console to install rhevh.
(Seen Reboot button failed to work.png)

Version-Release number of selected component (if applicable):
http://fedorapeople.org/~fabiand/node/3.0.5-beta/ovirt-node-base-image-3.0.4-20140512.0.iso


How reproducible:
100%



Steps to Reproduce:

Actual results:

Expected results:

Additional info:

Comment 1 haiyang,dong 2014-05-14 12:28:28 UTC
Created attachment 895473 [details]
attached Screenshot for Reboot button failed to work in rhevh

Also this bug could be reproduced in rhevh-6.5-20140430.0.iso.(seen Reboot button failed to work in rhevh.png)
so need clone it from ovirt-node upstream to track it in rhevh.

Comment 2 Fabian Deutsch 2014-05-21 14:11:48 UTC
Hiyang,

could you please provide some more details on which RHEV-H version you could reproduce this?

Comment 3 cshao 2014-05-22 02:35:39 UTC
(In reply to Fabian Deutsch from comment #2)
> Hiyang,
> 
> could you please provide some more details on which RHEV-H version you could
> reproduce this?

I can reproduce the bug with latest RHEV 3.4 build.
rhev-hypervisor6-6.5-20140521.0
ovirt-node-3.0.1-18.el6_5.10

Comment 4 cshao 2014-05-22 02:36:39 UTC
Created attachment 898178 [details]
putty-reboot key doesn't work

Comment 5 haiyang,dong 2014-05-23 02:24:17 UTC
(In reply to Fabian Deutsch from comment #2)
> Hiyang,
> 
> could you please provide some more details on which RHEV-H version you could
> reproduce this?

Hey Fabian,

Comment 1 provide the rhevh version that could reproduce this issue.

Comment 6 Fabian Deutsch 2014-06-03 16:52:28 UTC
Hey Haiyang,

you actually pointed to an oVirt Node iso, not a RHEV-H version.

I can not reporuce it in RHEV-H. Can you?

Comment 7 haiyang,dong 2014-06-04 05:35:26 UTC
(In reply to Fabian Deutsch from comment #6)
> Hey Haiyang,
> 
> you actually pointed to an oVirt Node iso, not a RHEV-H version.
> 
> I can not reporuce it in RHEV-H. Can you?

Hey Fabian, 

according to Comment 1 and Comment 3, shaochen and i could reproduce this issue in rhevh version, please see the attached Screenshots to check.

Comment 8 Fabian Deutsch 2014-06-04 07:19:51 UTC
Hey Haiyang,

sorry, I just missed those versions in the comments 1 and 3. I must have been blind.

Comment 9 Fabian Deutsch 2014-07-31 21:29:18 UTC
Haiyang, could you please provide the exact steps to reproduce this in a VM?
Kernel options and VM setup would be great.

Comment 10 haiyang,dong 2014-08-01 03:00:35 UTC
(In reply to Fabian Deutsch from comment #9)
> Haiyang, could you please provide the exact steps to reproduce this in a VM?
> Kernel options and VM setup would be great.

i have no idea how to install rhevh in a vm via serial console, reproduce it in rhev-hypervisor6-6.5-20140725.0 with a physical machine.

cat /proc/cmdline
-------------------
initrd=/images/rhevh-vdsm6-6.5-20140725.0.el6ev/initrd0.img ksdevice=bootif root
flags=loop rootflags=ro liveimg RD_NO_LVM rd_NO_MULTIPATH crashkernel=128M rootf
stype=auto check lang=  rd_NO_LUKS max_loop=256 kssendmac rd_NO_MD quiet elevato
r=deadline rhgb install ro root=live:/rhevh.iso rd_NO_DM  BOOTIF=01-78-2b-cb-9a-
72-a3 console=ttyS0,115200n8 reinstall BOOT_IMAGE=/images/rhevh-vdsm6-6.5-201407
25.0.el6ev/vmlinuz0

Comment 11 Fabian Deutsch 2014-08-01 15:54:49 UTC
Mh. I can not reproduce this.

Did you try selecting the button with the mouse?

Comment 12 haiyang,dong 2014-08-04 03:06:43 UTC
(In reply to Fabian Deutsch from comment #11)
> Mh. I can not reproduce this.
> 
> Did you try selecting the button with the mouse?

Hey Fabian,

For serial console, the mouse didn't work for all buttons.

Comment 13 Fabian Deutsch 2014-08-04 11:32:44 UTC
(In reply to haiyang,dong from comment #12)
> (In reply to Fabian Deutsch from comment #11)
> > Mh. I can not reproduce this.
> > 
> > Did you try selecting the button with the mouse?
> 
> Hey Fabian,
> 
> For serial console, the mouse didn't work for all buttons.

Haiyang, thanks for that clarification.

If it's affecting all buttons, then it's likely a missing support of the serial terminal, please also see:
http://www.tldp.org/HOWTO/html_single/Text-Terminal-HOWTO/#ss9.9

Julie, should we document that mouse support is not available over all serial terminals?

Comment 14 Julie 2014-08-04 11:42:05 UTC
Hi Fabian,
    Thanks for keeping the docs team in the loop. I will add this comment to an existing serial console doc bug to have it taken cared of. (BZ1123936)

Thanks again,
Julie

Comment 15 haiyang,dong 2014-08-05 03:34:26 UTC
(In reply to Fabian Deutsch from comment #13)
> (In reply to haiyang,dong from comment #12)
> > (In reply to Fabian Deutsch from comment #11)
> > > Mh. I can not reproduce this.
> > > 
> > > Did you try selecting the button with the mouse?
> > 
> > Hey Fabian,
> > 
> > For serial console, the mouse didn't work for all buttons.
> 
> Haiyang, thanks for that clarification.
> 
> If it's affecting all buttons, then it's likely a missing support of the
> serial terminal, please also see:
> http://www.tldp.org/HOWTO/html_single/Text-Terminal-HOWTO/#ss9.9
> 

Hey Fabian,

I report this bug due to "Reboot" button failed to work via Keyboard in progress_page with serial console to install rhevh.

For serial console, the mouse didn't work for all buttons. I have reported a bug
971234.

so need to reopen it again for Reboot" button work via Keyboard in progress_page with serial console to install rhevh 6.4.


> Julie, should we document that mouse support is not available over all
> serial terminals?

Comment 16 Ying Cui 2014-11-11 06:02:35 UTC
From QE side, this bug is important on urgent priority. But this problem seems to exist for a long time, and no customer ticket for that. So high priority is acceptable.

Comment 18 Anatoly Litovsky 2014-11-18 16:20:00 UTC
reproduced over the VM

Comment 19 haiyang,dong 2014-11-24 12:15:46 UTC
Also could reproduce it in version:
rhevh-6.6-20141119.0.el6ev.iso
ovirt-node-3.1.0-0.27.20141119git24e087e.el6.noarch

Comment 20 Fabian Deutsch 2014-12-04 08:05:36 UTC
Haiyang, according to the blocker bug:

"""
Dell Optiplex 990 is unsupported with RHEL. If this problem is seen with a supported system (Dell PowerEdge, Dell Precision), please re-open this issue.
"""

So is this bug occurring on any other machine?

Also: Please remove that machine from further RHEV-H testing.

Comment 21 haiyang,dong 2014-12-04 10:42:42 UTC
(In reply to Fabian Deutsch from comment #20)
> Haiyang, according to the blocker bug:
> 
> """
> Dell Optiplex 990 is unsupported with RHEL. If this problem is seen with a
> supported system (Dell PowerEdge, Dell Precision), please re-open this issue.
> """
Also could reproduce this issue in hp server(HP DL388 G7 sever), so it's not just happen on some special machines. Need re-assigned this bug again.

> 
> So is this bug occurring on any other machine?
> 
> Also: Please remove that machine from further RHEV-H testing.

Comment 22 haiyang,dong 2014-12-17 09:18:19 UTC
Good news. This bug has been fixed in the follow version:
rhev-hypervisor7-7.0-20141212.0.iso
ovirt-node-3.1.0-0.34.20141210git0c9c493.el7.noarch
kernel-3.10.0-123.13.1.el7.x86_64

Comment 23 haiyang,dong 2014-12-17 09:58:59 UTC
But still failed in rhevh 6.6 version:
rhev-hypervisor6-6.6-20141212.0.iso
ovirt-node-3.1.0-0.34.20141210git0c9c493.el6.noarch
kernel-2.6.32-504.1.3.el6.x86_64

Comment 24 Anatoly Litovsky 2014-12-17 11:23:52 UTC
Can you please provide the machine used for testing .
Please note dell 990 is not supported RH machine .

Comment 25 haiyang,dong 2014-12-18 01:22:35 UTC
(In reply to Anatoly Litovsky from comment #24)
> Can you please provide the machine used for testing .
Reboot Button works over serial console for rhev-hypervisor7-7.0-20141212.0.iso in dell 990 machine

Comment 28 Fabian Deutsch 2015-09-17 14:59:26 UTC
This functionality will move to cockpit, where this bug does not apply anymore.

Comment 29 Red Hat Bugzilla 2023-09-14 02:07:51 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days