Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 1183808

Summary: ISO list does not show up in RHEV-M (Storage -> ISO -> Images) when an ISO domain is shared by multiple DCs.
Product: Red Hat Enterprise Virtualization Manager Reporter: Bill Sanford <bsanford>
Component: ovirt-engineAssignee: Tal Nisan <tnisan>
Status: CLOSED CURRENTRELEASE QA Contact: Aharon Canan <acanan>
Severity: high Docs Contact:
Priority: unspecified    
Version: 3.5.0CC: alitke, amureini, bsanford, derez, gklein, lpeer, lsurette, pvine, rbalakri, Rhev-m-bugs, tnisan, tpelka, vipatel, yeylon, ykaul, ylavi
Target Milestone: ovirt-3.6.0-rcKeywords: Regression, TestBlocker, ZStream
Target Release: 3.6.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 1185569 (view as bug list) Environment:
Last Closed: Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Storage RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1185569    
Attachments:
Description Flags
Snapshot of the ISO list in the Change CD drop-down list
none
Snapshot of the new list of ISO on the imported NFS in RHEV-M
none
Engine.log file
none
This is the vdsm log of the RHEL 6.6 SPM
none
This is the vdsm log of the RHEL 7.1 SPM
none
Screenshot of the two data centers sharing on ISO
none
Second screenshot of the two data centers sharing on ISO none

Description Bill Sanford 2015-01-19 21:20:46 UTC
Created attachment 981630 [details]
Snapshot of the ISO list in the Change CD drop-down list

Description of problem:
ISO list does not show up in RHEV-M in the Images tab when you click on the ISO entry within the Storage tab of RHEV-M. If you try to refresh it, it will just wait trying to look for nothing.

Version-Release number of selected component (if applicable):
RHEL-6.6-20140926.0 & RHEV-M 3.5 (vt13.8/el6/)

How reproducible:
100%

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

I have the ISO list from the Change CD within RHEV-M and the newer list from the SSH session with the ISO directory on the server as attachments.

Comment 1 Bill Sanford 2015-01-19 21:21:46 UTC
Created attachment 981632 [details]
Snapshot of the new list of ISO on the imported NFS in RHEV-M

Comment 2 Bill Sanford 2015-01-19 21:27:02 UTC
"Snapshot of the ISO list in the Change CD drop-down list" is the old list of ISOs that were first present during install.

"Snapshot of the new list of ISO on the imported NFS in RHEV-M" is the new list after I deleted and added some ISOs after the RHEV-M install.

Comment 3 Allon Mureinik 2015-01-20 05:39:15 UTC
Please attach engine and VDSM's logs.

Comment 4 Bill Sanford 2015-01-20 12:53:49 UTC
Created attachment 981812 [details]
Engine.log file

Comment 5 Bill Sanford 2015-01-20 13:03:24 UTC
Created attachment 981816 [details]
This is the vdsm log of the RHEL 6.6 SPM

Comment 6 Bill Sanford 2015-01-20 13:04:02 UTC
Created attachment 981817 [details]
This is the vdsm log of the RHEL 7.1 SPM

Comment 8 Adam Litke 2015-01-21 14:34:50 UTC
I see no evidence of failing ISO list retrieval in the engine.log provided.  I see successful retrievals at the following times:

15:26:53
15:26:53
15:27:27
15:27:27
16:34:10
17:34:10
18:34:10
19:34:10
20:34:10
21:34:11
22:34:11
23:34:11
00:34:11
01:34:11
02:34:11
03:34:12
04:34:12
05:34:13
06:34:13
07:34:13

All of the :34 entries are from the auto-refresher.  My guess is a UX issue if anything.

Comment 10 Daniel Erez 2015-01-21 15:14:09 UTC
Hi Bill,

* Can you please check the permissions of the ISO files in the storage server (should be 0755 and user:group 36:36).
* Is the list refreshed using rest-api? (/api/storagedomains/1c541559-3e0d-45bc-9e02-49a8209e3370/files)

Comment 11 Tal Nisan 2015-01-21 15:18:13 UTC
I've looked a bit and it seems not reproducible, I encountered some other thing upon checking, could it be that the ISO domain is connected to multiple data centers at the same it? If so are all of them in up status?

Comment 12 Bill Sanford 2015-01-21 16:03:03 UTC
I will change the bug to multiple data centers.

The RHEVV-M list did refresh using API because the Change CD list was updated.

ALL of the files are set to 36:36.

[root@ns1 11111111-1111-1111-1111-111111111111]# ls -lat
total 26816096
drwxr-xr-x. 2 36 36       4096 Jan 19 15:55 .
-rw-r--r--. 1 36 36  350715904 Jan 19 15:40 RHEV-toolsSetup_3.5_9.iso
-rw-r--r--. 1 36 36  622501888 Dec 19  2013 en_windows_server_2003_enterprise_x64.iso
-rw-r--r--. 1 36 36 2032248832 Oct 25  2013 en_windows_server_2008_with_sp2_x86_dvd_342333.iso
-rw-r--r--. 1 36 36 2902501376 Oct 22  2013 en_windows_8_1_enterprise_x86_dvd_2972289.iso
-rw-r--r--. 1 36 36 3798214656 Oct 22  2013 en_windows_8_1_enterprise_x64_dvd_2791088.iso
-rw-r--r--. 1 36 36 3695179776 Apr 29  2013 en_windows_server_2012_x64_dvd_915478.iso
-rw-r--r--. 1 36 36  806676480 Mar 25  2013 OfficeProfessionalPlus_x64_en-us.iso
-rw-r--r--. 1 36 36 3581853696 Sep  6  2012 en_windows_8_x64_dvd_915440.iso
-rw-r--r--. 1 36 36 3166584832 Dec  8  2011 en_windows_server_2008_r2_with_sp1_x64_dvd_617601.iso
drwxr-xr-x. 3 36 36       4096 Sep 27  2011 ..
-rw-r--r--. 1 36 36  617756672 Aug  1  2011 en_windows_xp_professional_with_service_pack_3_x86_cd_x14-80428.iso
-rw-r--r--. 1 36 36 3320903680 Jun 30  2011 en_windows_7_professional_with_sp1_x64_dvd_u_676939.iso
-rw-r--r--. 1 36 36 2564476928 Jun 30  2011 en_windows_7_professional_with_sp1_x86_dvd_u_677056.iso

Comment 13 Tal Nisan 2015-01-21 16:06:20 UTC
In that case I've already opened a bug for that at the same minute you supplied the new info :)
Also submitted a fix, please check out BZ 1184535
Just to be sure, we are referring to a situation where the ISO is connected to more than one domain at the same time and not all of them are in active status, right?

Comment 14 Bill Sanford 2015-01-21 16:12:38 UTC
Created attachment 982406 [details]
Screenshot of the two data centers sharing on ISO

Comment 15 Bill Sanford 2015-01-21 16:19:15 UTC
Created attachment 982409 [details]
Second screenshot of the two data centers sharing on ISO

Comment 16 Bill Sanford 2015-01-21 16:20:58 UTC
Tal, I just uploaded the screenshot of the ISO and the two Data Centers that is has in it's connections in the Storage Tab.

Comment 17 Bill Sanford 2015-01-21 20:41:08 UTC
I just got rid of one of the Data Centers that was attached to the ISO Domain and the ISO list now shows up and is working like it did previously.

Comment 19 Bill Sanford 2015-02-05 18:36:00 UTC
Verified in RHEV-M 3.5 (vt13.9/el6/)

Comment 20 Allon Mureinik 2016-03-10 10:42:35 UTC
RHEV 3.6.0 has been released, setting status to CLOSED CURRENTRELEASE

Comment 21 Allon Mureinik 2016-03-10 10:47:14 UTC
RHEV 3.6.0 has been released, setting status to CLOSED CURRENTRELEASE

Comment 22 Allon Mureinik 2016-03-10 12:03:47 UTC
RHEV 3.6.0 has been released, setting status to CLOSED CURRENTRELEASE