Red Hat Bugzilla – Bug 118387
Evolution will not open.
Last modified: 2007-11-30 17:10:38 EST
Description of problem: Evolution Email will not open. I click on the Icon and it starts to initialize but does not. Version-Release number of selected component (if applicable): 1.4.5-7 How reproducible: It just won't open. Steps to Reproduce: 1. Boot Up Fedora 2. Click on Evolution Email on Task bar. 3. Main Menu, Internet, Evolution Email. Actual results: Will not open, Initializes but stops. You can see it appear in the task bar trying to initialize but then it stops and disappears. Expected results: For Email to open so I can see my email and other things Evolution offers. Additional info: An strace was done. libgtkhtml-a11y-3.0.so.2: cannot open shared object file: Permission denied
Created attachment 98561 [details] Strace of Evolution Email The only things I can think of that I did before this bug happened was send a new e-mail edited it. I also sent an e-mail using Mozilla 1.4.1 by clicking on a web page link to bring up Mozilla e-mail (I send email from it I don't retrieve email from Mozilla I did not add a mail server only smtp server). I also did edit the email I sent while using Evolution but my strace shows a different shared object file to report an error.
Anthony, could you run these commands, and copy the output here please? rpm -qf /usr/lib/libgtkhtml-a11y-3.0.so.2 rpm -q evolution gtkhtml3 ls -l /usr/lib/libgtkhtml-a11y-3.0.so.2* The output that I got, is: $ rpm -qf /usr/lib/libgtkhtml-a11y-3.0.so.2 gtkhtml3-3.0.9-5 $ rpm -q evolution gtkhtml3 evolution-1.4.5-7 gtkhtml3-3.0.9-5 $ ls -l /usr/lib/libgtkhtml-a11y-3.0.so.2* lrwxrwxrwx 1 root root 28 Jan 17 12:56 /usr/lib/libgtkhtml-a11y-3.0.so.2 -> libgtkhtml-a11y-3.0.so.2.1.2 -rwxr-xr-x 1 root root 31784 Sep 26 02:36 /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2 $
Anthony D. Davis's output or my output is: [fescue@localhost fescue]$ su Password: [root@localhost fescue]# rpm -qf /usr/lib/libgtkhtml-a11y-3.0.so.2 gtkhtml3-3.0.9-5 [root@localhost fescue]# rpm -q evolution gtkhtml3 evolution-1.4.5-7 gtkhtml3-3.0.9-5 [root@localhost fescue]# ls -l /usr/lib/libgtkhtml-a11y-3.0.so.2* lrwxrwxrwx 1 root root 45 Mar 15 01:54 /usr/lib/libgtkhtml-a11y-3.0.so.2 -> libgtkhtml-a11y-3.0.so.2.1.2.#prelink#.O0YsOG -rwxrwxrwx 1 fescue fescue 31784 Sep 25 20:36 /usr/lib/libgtkhtml-a11y-3.0.so.2 .1.2 -rw------- 1 root root 0 Mar 10 01:24 /usr/lib/libgtkhtml-a11y-3.0.so.2 .1.2.#prelink#.8uv5xd -rwx------ 1 root root 31784 Mar 10 01:24 /usr/lib/libgtkhtml-a11y-3.0.so.2 .1.2.#prelink#.O0YsOG [root@localhost fescue]# exit exit [fescue@localhost fescue]$
Could you also copy the output of these commands please: rpm -q prelink locate "#prelink#"
*** This bug has been marked as a duplicate of 115443 ***
[fescue@localhost fescue]$ su Password: [root@localhost fescue]# rpm -q prelink prelink-0.3.0-13 [root@localhost fescue]# locate "#prelink#" /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2.#prelink#.O0YsOG /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2.#prelink#.8uv5xd [root@localhost fescue]#
OK, this doesn't seem to be an evolution bug, rather a problem with prelink. I'm not sure whether prelink did something wrong or only got interrupted. Changing component from evolution to prelink. You could try to fix the problem you're now having with evolution, with these commands: mv /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2.#prelink#.O0YsOG /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2 chmod 755 /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2
The command above did not work but there is also a /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2.#prelink#.8uv5xd file that I did not move to /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2 should I do that? I only did this command below: mv /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2.#prelink#.O0YsOG /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2 chmod 755 /usr/lib/libgtkhtml-a11y-3.0.so.2.1.2 evolution is still not opening. It starts in the task bar then dies.
Anthony, let's continue this via e-mail and irc, to keep support questions separated from bug documentation.
Changed to 'CLOSED' state since 'RESOLVED' has been deprecated.