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Bug 1216221

Summary: Wacom 22HD Touchscreen Incorrectly Mapping to both Monitors in Dual Head Configuration
Product: Red Hat Enterprise Linux 6 Reporter: Michael Boisvert <mboisver>
Component: xorg-x11-drv-wacomAssignee: Peter Hutterer <peter.hutterer>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact: Lucie Vařáková <lmanasko>
Priority: unspecified    
Version: 6.7CC: jkoten, mboisver, peter.hutterer, skomra, tpelka
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Release Note
Doc Text:
Story Points: ---
Clone Of:
: 1370321 (view as bug list) Environment:
Last Closed: 2017-12-06 11:45:55 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1370321, 1392665    
Bug Blocks: 1360926    

Description Michael Boisvert 2015-04-28 19:35:19 UTC
Description of problem: Wacom 22HDT connected to a laptop in dual head/two monitor setup. The touchscreen on the 22HDT is controlling the span of both monitors instead of just it's touchscreen.

How reproducible: Always

Steps to Reproduce:
1. Start RHEL6.7 with laptop+22HDT in Extended mode.
2. Try to use the touchscreen on the tablet.

Actual results: Touchscreen controls span of both monitors.

Expected results: Touchscreen only controls the 22HDT's screen. 

Additional info: Hardware located in Westford.

Comment 1 Peter Hutterer 2015-04-30 06:46:47 UTC
Does it show up with libwacom-list-local devices?

Comment 2 Peter Hutterer 2015-04-30 06:51:37 UTC
Nevermind, I think I know what the issue is. Can you test this one please:

http://brewweb.devel.redhat.com/brew/taskinfo?taskID=9075065

Comment 3 Michael Boisvert 2015-04-30 20:14:54 UTC
(In reply to Peter Hutterer from comment #2)
> Nevermind, I think I know what the issue is. Can you test this one please:
> 
> http://brewweb.devel.redhat.com/brew/taskinfo?taskID=9075065

I tested your patch on 3 different laptops, one with a Wacom built in touchscreen (x230t), one with a non Wacom built in touch screen (X1 Carbon) and one without a touchscreen at all (Toshiba Portege). The behavior was the same across the board, the Wacom 22HD touchscreen still spanned across both displays.

Comment 4 Peter Hutterer 2015-05-07 02:41:37 UTC
What happens is simple: the device comes up as two event nodes, one as a tablet, the other one as generic touchscreen. But X still assigns the wacom driver to the touchscreen, so g-s-d tries to init a wacom tablet. That fails in libwacom_new_from_path() because we don't have an entry for the touch interface.

This should affect the other Cintiqs with touch as well, so I don't think this is a new bug, right? Either way, here's a little fix that may just be enough though it's not upstreamable. It adds the Finger device to the list of matched devices so it should be mappped by g-s-d automatically. I think there shouldn't be any side-effects, but give it a test please:

https://brewweb.devel.redhat.com/taskinfo?taskID=9123205

Comment 9 Peter Hutterer 2016-03-17 03:16:17 UTC
Workaround: 
xinput map-to-output <device name> <output name>

The device name can be obtained with xinput list, the output name from xrandr (e.g. DP1)

Comment 14 Jan Kurik 2017-12-06 11:45:55 UTC
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

http://redhat.com/rhel/lifecycle

This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

https://access.redhat.com/