Bug 1241594 - bluetooth hci0: Direct firmware load for intel/ibt-hw-37.7.10-fw-1.80.1.29.c.bseq failed with error -2 Bluetooth: hci0 failed to open Intel firmware file: intel/ibt-hw-37.7.10-fw-1.80.1.29.c.bseq(-2)
Summary: bluetooth hci0: Direct firmware load for intel/ibt-hw-37.7.10-fw-1.80.1.29.c....
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: linux-firmware
Version: 22
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: David Woodhouse
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-07-09 14:55 UTC by Evgeniy
Modified: 2016-07-19 19:14 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
: 1537058 (view as bug list)
Environment:
Last Closed: 2016-07-19 19:14:16 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
wireless script output (27.35 KB, text/plain)
2015-07-09 14:55 UTC, Evgeniy
no flags Details
Picture of the front side of my 7260 (750.18 KB, image/jpeg)
2015-12-16 15:52 UTC, bryant
no flags Details
Picture of the back side of my 7260 (706.72 KB, image/jpeg)
2015-12-16 15:53 UTC, bryant
no flags Details

Description Evgeniy 2015-07-09 14:55:00 UTC
Created attachment 1050338 [details]
wireless script output

Description of problem:
No work bluetooth 
in dmesg 
bluetooth hci0: Direct firmware load for intel/ibt-hw-37.7.10-fw-1.80.1.29.c.bseq failed with error -2 
Bluetooth: hci0 failed to open Intel firmware file: intel/ibt-hw-37.7.10-fw-1.80.1.29.c.bseq(-2)


How reproducible:
Each launch notebook

Steps to Reproduce:
1.run notebook
2.no work bluetooth
3.

Actual results:


Expected results:


Additional info:
notebook msi s12
wifi/bt adapter Intel® Dual Band Wireless-N 7260

Comment 1 bryant 2015-12-13 22:03:42 UTC
I have this same problem. It looks like the files in /usr/lib/firmware/intel/ibt-hw-*.bseq are within the linux-firmware package. Looks like it needs to be updated. Anyone know the procedure for that?

Comment 2 bryant 2015-12-13 22:20:57 UTC
But if you look in the Linux kernel source tree, this file doesn't exist. Maybe Intel hasn't yet released this firmware?

https://git.kernel.org/cgit/linux/kernel/git/firmware/linux-firmware.git/tree/intel

Comment 3 Josh Boyer 2015-12-14 13:53:34 UTC
(In reply to acutiator from comment #1)
> I have this same problem. It looks like the files in
> /usr/lib/firmware/intel/ibt-hw-*.bseq are within the linux-firmware package.
> Looks like it needs to be updated. Anyone know the procedure for that?

You file a bug against linux-firmware in bugzilla requesting an update.  However, one was just done on Nov 30 and the specific file mentioned still doesn't exist upstream.  The kernel is falling back to a more generic firmware file though.

Comment 4 Tedd An 2015-12-14 18:04:23 UTC
Hi,

Where did you get that 7260 card?
That's the pre-production engineering sample and we don't support that version of the card.

Comment 5 bryant 2015-12-15 03:59:19 UTC
I bought mine on Amazon: http://www.amazon.com/gp/product/B00DMCVKMU?psc=1&redirect=true&ref_=oh_aui_detailpage_o04_s00

Has 709 reviews, so I imagine way more purchases than that. I can take a picture of the front of the card if you'd like more details on my specific one, but it does show up as a 7260 in Linux.

Comment 6 bryant 2015-12-15 04:04:47 UTC
Additionally I remember comparing a bunch of Intel's wifi cards on their website, and there's an official page for the 7260: http://www.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-7260-bluetooth.html

Comment 7 Tedd An 2015-12-15 16:48:27 UTC
7260 is supported product but the one that you have is "pre-production" version.

bluetooth hci0: Direct firmware load for intel/ibt-hw-37.7.10-fw-1.80.1.29.c.bseq failed with error -2 
Bluetooth: hci0 failed to open Intel firmware file: intel/ibt-hw-37.7.10-fw-1.80.1.29.c.bseq(-2)

This string tells the version of FW running on your card and the one that you have is NOT official release version.

Please provide the picture of your card, front and back.

Regards,

Tedd

Comment 8 bryant 2015-12-16 15:52:52 UTC
Created attachment 1106488 [details]
Picture of the front side of my 7260

Comment 9 bryant 2015-12-16 15:53:22 UTC
Created attachment 1106489 [details]
Picture of the back side of my 7260

Comment 10 bryant 2015-12-16 15:53:52 UTC
I don't know if you get notifications about attachments, but I've attached a picture of the front and back of my card. Hopefully that clarifies what this hardware is.

Comment 11 bryant 2015-12-16 15:54:34 UTC
Additionally, what should the 7260 currently be using for its firmware file?

Comment 12 Tedd An 2015-12-17 18:47:00 UTC
Hi Bryant,

Thanks for the picture and I forwarded to the team who may can know more about the that card.

7260 uses one of these files depends on the card's FW revision.
ibt-hw-37.7.10-fw-1.0.1.2d.d.bseq
ibt-hw-37.7.10-fw-1.0.2.3.d.bseq
ibt-hw-37.7.10-fw-1.80.1.2d.d.bseq
ibt-hw-37.7.10-fw-1.80.2.3.d.bseq

Regards,
Tedd

Comment 13 Fedora End Of Life 2016-07-19 19:14:16 UTC
Fedora 22 changed to end-of-life (EOL) status on 2016-07-19. Fedora 22 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

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