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Bug 1243923 - redhat-support-tool addattachment shows error although operation succeeds
Summary: redhat-support-tool addattachment shows error although operation succeeds
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: redhat-support-tool
Version: 6.6
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Mark Huth
QA Contact: Petr Šplíchal
URL:
Whiteboard:
Depends On:
Blocks: 1274384 1299704
TreeView+ depends on / blocked
 
Reported: 2015-07-16 15:15 UTC by Marko Myllynen
Modified: 2016-06-01 01:43 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
: 1299704 (view as bug list)
Environment:
Last Closed: 2016-05-11 01:25:57 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:0969 0 normal SHIPPED_LIVE redhat-support-lib-python bug fix and enhancement update 2016-05-10 22:58:19 UTC

Description Marko Myllynen 2015-07-16 15:15:52 UTC
Description of problem:
$ redhat-support-tool addattachment -c ... -d "test upload" -z ./foo.img -s 1024
Uploading foo.img to the case ... failed.
ERROR: Unable to connect to support services API.  Reason: Service Unavailable

But when downloading the attachment its md5sum matches to the local copy of the file.

Version-Release number of selected component (if applicable):
redhat-support-tool-0.9.7-3.el6.noarch

Comment 13 errata-xmlrpc 2016-05-11 01:25:57 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2016-0969.html


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