Red Hat Bugzilla – Bug 1254555
[Admin Portal]: Error after clicking on 'Errata' tab - Problem retrieving errata: PROVIDER_FAILURE
Last modified: 2016-02-10 14:36:42 EST
Created attachment 1064295 [details]
Description of problem: An error is displayed after clicking on 'Errata' tab under 'System' pane in LHS. Following error message gets displayed on the screen- 'Problem retrieving errata: PROVIDER_FAILURE'. Please refer attached screenshot.
Version-Release number of selected component (if applicable):
Red Hat Enterprise Virtualization Manager Version: 3.6.0-0.11.master.el6
Steps to Reproduce:
1. login to RHEV Admin portal
2. click on 'Errata' tab under 'System' tree in LHS.
Folowing error gets displayed- Problem retrieving errata: PROVIDER_FAILURE
There should not be any error
Created attachment 1064297 [details]
Bhushan, can you please attach the engine.log?
[not sure if this is a GUI issue or a backend issue]
Bhushan, do you have does 'tests' host provider represents Katello/Satellite to which the ovirt engine server is registered ?
Moti, I'm seeing following error in hosts->general->errata section:
Problem retrieving errata: The engine is not associated with a Foreman/Satellite provider. No errata for the engine are available.
Is this the same thing you are asking about?
(In reply to Bhushan Barve from comment #4)
> Moti, I'm seeing following error in hosts->general->errata section:
> Problem retrieving errata: The engine is not associated with a
> Foreman/Satellite provider. No errata for the engine are available.
> Is this the same thing you are asking about?
No, I was referring to the system errata on the left system tree.
Could you check if you're able to retrieve any errata via the rest api by querying:
If you're able to get any info from that URL, it is a UI issue.
Are the hosts registered to Katello/Satellite server ?
Closing it as a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1252317.
Same issue is mentioned there in the comment 1 of that bug -
'Another issue we found is that if a VM is up, ERRATA information isn't shown. This will be fixed as part of this bug.'
*** This bug has been marked as a duplicate of bug 1252317 ***