Bug 1257206

Hi Frank,

Can you attach a foreman-debug that includes logs from when you are seeing the timeout?

I have run a test on my Satellite 6.1.1 instance and am unable to reproduce the timeout.

RPMs installed:
   ruby193-rubygem-katello-2.2.0.66-1.el7sat.noarch
   rubygem-hammer_cli_katello-0.0.7.17-1.el7sat.noarch

e.g. hammer> activation-key list --organization-id 1
[Foreman] Username: admin
[Foreman] Password for admin: 
---|---------|----------------|-----------------------|--------------------------
ID | NAME    | CONSUMED       | LIFECYCLE ENVIRONMENT | CONTENT VIEW             
---|---------|----------------|-----------------------|--------------------------
1  | default | 2 of Unlimited | Library               | Default Organization View
4  | key2    | 0 of Unlimited |                       |                          
---|---------|----------------|-----------------------|--------------------------
hammer> activation-key copy --organization-id 1 --id 1 --new-name default_copy
Activation key copied
hammer> activation-key list --organization-id 1
---|--------------|----------------|-----------------------|--------------------------
ID | NAME         | CONSUMED       | LIFECYCLE ENVIRONMENT | CONTENT VIEW             
---|--------------|----------------|-----------------------|--------------------------
1  | default      | 2 of Unlimited | Library               | Default Organization View
6  | default_copy | 0 of Unlimited | Library               | Default Organization View
4  | key2         | 0 of Unlimited |                       |                          
---|--------------|----------------|-----------------------|--------------------------
hammer>

Created attachment 1089459 [details]
foreman-debug-20151104_1011.tar.xz

Hi Brad,

sorry for my late response. I uploaded the needed foreman-debug file. Unfortunately the problem still appears even if I already upgraded to Satellite 6.1.3. 

RPM`s installed:
- rubygem-hammer_cli_katello-0.0.7.18-1.el7sat.noarch
- ruby193-rubygem-katello-2.2.0.73-1.el7sat.noarch

It seems that Satellite/Hammer has problems to deal with Activation Keys > 10. I currently have 32 Activation Keys configured.

Best regards,

Frank



(In reply to Brad Buckingham from comment #2)
> Hi Frank,
> 
> Can you attach a foreman-debug that includes logs from when you are seeing
> the timeout?
> 
> I have run a test on my Satellite 6.1.1 instance and am unable to reproduce
> the timeout.
> 
> RPMs installed:
>    ruby193-rubygem-katello-2.2.0.66-1.el7sat.noarch
>    rubygem-hammer_cli_katello-0.0.7.17-1.el7sat.noarch
> 
> e.g. hammer> activation-key list --organization-id 1
> [Foreman] Username: admin
> [Foreman] Password for admin: 
> ---|---------|----------------|-----------------------|----------------------
> ----
> ID | NAME    | CONSUMED       | LIFECYCLE ENVIRONMENT | CONTENT VIEW        
> 
> ---|---------|----------------|-----------------------|----------------------
> ----
> 1  | default | 2 of Unlimited | Library               | Default Organization
> View
> 4  | key2    | 0 of Unlimited |                       |                     
> 
> ---|---------|----------------|-----------------------|----------------------
> ----
> hammer> activation-key copy --organization-id 1 --id 1 --new-name
> default_copy
> Activation key copied
> hammer> activation-key list --organization-id 1
> ---|--------------|----------------|-----------------------|-----------------
> ---------
> ID | NAME         | CONSUMED       | LIFECYCLE ENVIRONMENT | CONTENT VIEW   
> 
> ---|--------------|----------------|-----------------------|-----------------
> ---------
> 1  | default      | 2 of Unlimited | Library               | Default
> Organization View
> 6  | default_copy | 0 of Unlimited | Library               | Default
> Organization View
> 4  | key2         | 0 of Unlimited |                       |                
> 
> ---|--------------|----------------|-----------------------|-----------------
> ---------
> hammer>

Using the Katello upstream (nightly), I was not able to reproduce the timeout scenario with a configuration consisting of 105 activation keys, each with environment, content view and 2 subscriptions (pools).  It is quite possible that the issue was resolved via other upstream developments (e.g. scoped_search conversion, enhancements to activation keys...etc).

That said, prior to the above statement, I did receive an error on the upstream when subscriptions were attached to the key; therefore, I am going to submit a change for that with this bugzilla so that the scenario can be validated together.

Created redmine issue http://projects.theforeman.org/issues/13958 from this bug

Upstream katello PR for the issue mentioned in comment #5:
   https://github.com/Katello/katello/pull/5824

Upstream bug component is Content Management

The issue mentioned in comment 5 was addressed by bug 1252945.  Once that bug goes to ON_QA, this one can as well to re-test the timeout scenario.

The redmine and PR referenced in comments 6 & 7 will not be needed.

Since bug 1252945 is fully triaged and in POST, I am going to move this one to POST as well.  We can move to ON_QA when that bug also goes ON_QA.

Verified in Satellite 6.2 Beta Snap 15.2

No timeout encountered after 15 activation key copies.

[root@qe-blade-11 ~]# hammer activation-key copy --id 1 --new-name copy  --organization-id 1
Activation key copied

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1501