Description of problem: vnc connections to a windows 8.1/2012R2 experience mouse tracking issues that do not show over vmrc Version-Release number of selected component (if applicable): 5.4.1.0 How reproducible: customer is able to reproduce constantly Steps to Reproduce: 1. install a windows 8.1 / 2012 in a vmware ESX 5.5 environment 2. install the vmware tools drivers, then change the graphics card to use the WDDM driver and make sure the mouse uses the vmware driver 2. configure a vnc proxy on the appliance used 3. connect to the console of the windows vm Actual results: The mouse lags Expected results: the mouse moves as fast as through the vmrc or vcenter interface Additional info: - instructions to install the drivers, provided by vmware : http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2004145 - it might be related to http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2116851 - other case for a different windows release : bz#1256674
the customer impacted was able to confirm that with a vnc client (tightvnc on windows) that mouse issues do not happen if you connect directly to the vmware vnc server.
https://github.com/ManageIQ/manageiq/pull/4420
New commit detected on ManageIQ/manageiq/master: https://github.com/ManageIQ/manageiq/commit/a18b4b1cdb32e2cb71809e5b9380fe019a926ea9 commit a18b4b1cdb32e2cb71809e5b9380fe019a926ea9 Author: Martin Povolny <mpovolny> AuthorDate: Fri Sep 18 09:16:00 2015 +0200 Commit: Martin Povolny <mpovolny> CommitDate: Fri Sep 18 10:36:51 2015 +0200 Disable styling for HTML5 console canvases. https://bugzilla.redhat.com/show_bug.cgi?id=1260640 https://bugzilla.redhat.com/show_bug.cgi?id=1256674 app/assets/stylesheets/consoles.css | 2 -- 1 file changed, 2 deletions(-)
New commit detected on cfme/5.4.z: https://code.engineering.redhat.com/gerrit/gitweb?p=cfme.git;a=commitdiff;h=a0d00b712449d232b0bc5062879acb15fc50c2ae commit a0d00b712449d232b0bc5062879acb15fc50c2ae Author: Martin Povolny <mpovolny> AuthorDate: Fri Sep 18 09:16:00 2015 +0200 Commit: Martin Povolny <mpovolny> CommitDate: Mon Sep 21 14:29:12 2015 +0200 Disable styling for HTML5 console canvases. https://bugzilla.redhat.com/show_bug.cgi?id=1260640 https://bugzilla.redhat.com/show_bug.cgi?id=1256674 vmdb/app/assets/stylesheets/consoles.less | 2 -- 1 file changed, 2 deletions(-)
Good to go. Verified and working fine in 5.5.0.12-rc2.20151124135609_653c0d4
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2015:2551