Description of problem: Each time that we plug a usb hard drive (actually a drive inside of a usb enclosure case) and copy and write files back and forth for about ten minutes, the entire system freezes. No messages in any log file or anything to tip us off that bad things are going to happen. Version-Release number of selected component (if applicable): 2.4.21-4.EL How reproducible: Through normal file copy and writing to device. Steps to Reproduce: 1. Plug in USB Drive into machine 2. Run some copies back and forth for about 10 minutes 3. Freeze, no network, console, keyboard, mouse, nothing Actual results: Freezes system, so that a power cycle is the only solution Expected results: Should not lock system up. Additional info:
By the way, I was reading Bug #111576, and it sounded familiar, but I could not find the kernels related to the bug. They might actually fix the issue...
I noticed that on the site www.linux-usb.org, that they said if you are running a USB 2.0 Device on a kernel older than 2.4.22, Bad things should happen. Has there been a kernel release that would put me at or above 2.4.22 for an Itanium 64-bit?
This looks like something for which you might be best off going through support: https://www.redhat.com/apps/support/
I'll need something to break the lockup (and get a stack trace), but since NMI watchdog doesn't work on ia64, I have no idea how to do it. A support specialist for Itanium might know how to extract required stack trace.
This bug is filed against RHEL 3, which is in maintenance phase. During the maintenance phase, only security errata and select mission critical bug fixes will be released for enterprise products. Since this bug does not meet that criteria, it is now being closed. For more information of the RHEL errata support policy, please visit: http://www.redhat.com/security/updates/errata/ If you feel this bug is indeed mission critical, please contact your support representative. You may be asked to provide detailed information on how this bug is affecting you.