Red Hat Bugzilla – Bug 128611
USB hard drive freezes system after a short while
Last modified: 2007-11-30 17:07:03 EST
Description of problem:
Each time that we plug a usb hard drive (actually a drive inside of a
usb enclosure case) and copy and write files back and forth for about
ten minutes, the entire system freezes. No messages in any log file
or anything to tip us off that bad things are going to happen.
Version-Release number of selected component (if applicable):
Through normal file copy and writing to device.
Steps to Reproduce:
1. Plug in USB Drive into machine
2. Run some copies back and forth for about 10 minutes
3. Freeze, no network, console, keyboard, mouse, nothing
Freezes system, so that a power cycle is the only solution
Should not lock system up.
By the way, I was reading Bug #111576, and it sounded familiar, but I
could not find the kernels related to the bug. They might actually
fix the issue...
I noticed that on the site www.linux-usb.org, that they said if you
are running a USB 2.0 Device on a kernel older than 2.4.22, Bad
things should happen. Has there been a kernel release that would put
me at or above 2.4.22 for an Itanium 64-bit?
This looks like something for which you might be best off going
I'll need something to break the lockup (and get a stack trace),
but since NMI watchdog doesn't work on ia64, I have no idea how
to do it. A support specialist for Itanium might know how to
extract required stack trace.
This bug is filed against RHEL 3, which is in maintenance phase.
During the maintenance phase, only security errata and select mission
critical bug fixes will be released for enterprise products. Since
this bug does not meet that criteria, it is now being closed.
For more information of the RHEL errata support policy, please visit:
If you feel this bug is indeed mission critical, please contact your
support representative. You may be asked to provide detailed
information on how this bug is affecting you.