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Bug 1295940 - Cannot Register Insights Client when CURL_CA_BUNDLE ENV Variables is set
Summary: Cannot Register Insights Client when CURL_CA_BUNDLE ENV Variables is set
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: redhat-access-insights
Version: 7.3
Hardware: All
OS: All
high
high
Target Milestone: rc
: ---
Assignee: jcrafts
QA Contact: Martin Kyral
URL:
Whiteboard:
Depends On:
Blocks: 1298112
TreeView+ depends on / blocked
 
Reported: 2016-01-05 20:18 UTC by Keith Robertson
Modified: 2019-12-16 05:14 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
With this update, the Red Hat Insights client-side data collector will ignore the CURL_CA_BUNDLE environment variable which could interfere with CA certs and cause registration failures.
Clone Of: 1295939
Environment:
Last Closed: 2016-11-04 08:24:23 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:2542 0 normal SHIPPED_LIVE redhat-access-insights bug fix and enhancement update 2016-11-03 14:19:04 UTC

Description Keith Robertson 2016-01-05 20:18:58 UTC
+++ This bug was initially created as a clone of Bug #1295939 +++

Description of problem:
The Python Requests package, which is used by Insights to make HTTPS connections, will read the CURL_CA_BUNDLE environment variable.  This variable can interfere with the pinned CA certs used by the Insights client to validate connections to redhat.com.

This BZ tracks the effort to ignore this variable while running.

Comment 2 Mike McCune 2016-03-28 22:45:31 UTC
This bug was accidentally moved from POST to MODIFIED via an error in automation, please see mmccune with any questions

Comment 8 errata-xmlrpc 2016-11-04 08:24:23 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2016-2542.html


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