Created attachment 1115268 [details] Screenshot of the VNic window Description of problem: We recently upgraded from 3.5.3 to 3.6.1. Everything went fairly smooth, however, today we realized we're facing some issues. Users cannot add network interfaces on the User Portal to their VMs. It seems that when they click on "New", the "Profile" checkbox is empty so they cannot choose any value. Version-Release number of selected component (if applicable): 3.6.1.3 How reproducible: Always Steps to Reproduce: The issue throws two uncaught exception popups. First error =========== 1. Login to the User Portal 2. On the Extended view, click on any VM 3. In the Network Interfaces tab, click on New 4. A popup with an Uncaught exception is shown: (TypeError) __gwt$exception: <skipped>: NMk(...) is null 5. Checkbox to the Profile field is always empty, thus no interface might be added. The exception data contains this: Fri Jan 15 19:19:15 GMT+000 2016 SEVERE: Uncaught exception: com.google.gwt.core.client.JavaScriptException: (TypeError) __gwt$exception: <skipped>: NMk(...) is null at Unknown.POm(Unknown Source) at Unknown.ZFk(Unknown Source) at Unknown.aGk(Unknown Source) at Unknown.SJk(Unknown Source) at Unknown.VJk(Unknown Source) at Unknown.yIk(Unknown Source) at Unknown.BIk(Unknown Source) at Unknown.bTc(Unknown Source) at Unknown.B6h(Unknown Source) at Unknown.VS(Unknown Source) at Unknown.mT(Unknown Source) at Unknown.jAd/c.onreadystatechange<(Unknown Source) at Unknown.Yp(Unknown Source) at Unknown.aq(Unknown Source) at Unknown._p/<(Unknown Source) at Unknown.anonymous(Unknown Source) 67DA206BA450D4E3DB6679D8DE8FF6E0.cache.html:6298:7804 From the 67DA206BA450D4E3DB6679D8DE8FF6E0.symbolMap file: POm,org.ovirt.engine.ui.uicommonweb.models.vms.ProfileBehavior$2::onSuccess(Ljava/lang/Object;Ljava/lang/Object;)V,org.ovirt.engine.ui.uicommonweb.models.vms.ProfileBehavior$2,onSuccess,org/ovirt/engine/ui/uicommonweb/models/vms/ProfileBehavior.java,62,27 Second error ============ Exactly same steps as above, but exception is: SEVERE: Uncaught exception: com.google.gwt.core.client.JavaScriptException: (TypeError) __gwt$exception: <skipped>: Cannot read property 'r' of null at Unknown.MOm(<anonymous>@534837) at Unknown.WFk(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@49) at Unknown.ZFk(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@364) at Unknown.PJk(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@40) at Unknown.SJk(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@24798) at Unknown.vIk(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@25) at Unknown.yIk(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@23049) at Unknown.YSc(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@14821) at Unknown.y6h(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@2013) at Unknown.lT(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@137) at Unknown.ET(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@3663) at Unknown.<anonymous>(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@65) at Unknown.Zp(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@29) at Unknown.bq(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@57) at Unknown.<anonymous>(https://fqdn/ovirt-engine/userportal/6610290E43BFC953D54ABE4A12EE2839.cache.html@54) From the 6610290E43BFC953D54ABE4A12EE2839.symbolMap file: MOm,org.ovirt.engine.ui.uicommonweb.models.vms.ProfileBehavior$2::onSuccess(Ljava/lang/Object;Ljava/lang/Object;)V,org.ovirt.engine.ui.uicommonweb.models.vms.ProfileBehavior$2,onSuccess,org/ovirt/engine/ui/uicommonweb/models/vms/ProfileBehavior.java,62,27 Additional info: It's worth mentioning that we only upgraded the manager, not yet the hosts. It's also worth mentioning that I can add interfaces from the admin portal. It's only the user portal where this happens. Seems not related to permissions, as I granted the user the VnicProfileUser and even NetworkAdmin permissions. Same result.
I suspect you are seeing Bug 1293294. Would you try ovirt-3.6.2 beta http://www.ovirt.org/OVirt_3.6.2_Release_Notes , which should fix it? Does the management network (ovirtmgmt most probably) has vnic profiles related to it?
I confirm that upgrading to ovirt-3.6.2beta fixes this issue, so I guess it is indeed a duplicate of #1293294. In our case, the management network didn't have any VNic profiles related to it. Thanks!
*** This bug has been marked as a duplicate of bug 1293294 ***