Bug 1329937 - UX: Obscure 'API authentication failed' message when trying to log in with incorrect password
Summary: UX: Obscure 'API authentication failed' message when trying to log in with in...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: API
Version: 5.6.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: GA
: 5.6.0
Assignee: Yuri Rudman
QA Contact: Jan Krocil
URL:
Whiteboard: ui
: 1330326 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-04-25 06:14 UTC by Jan Krocil
Modified: 2019-08-06 20:06 UTC (History)
6 users (show)

Fixed In Version: 5.6.0.5
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-06-29 15:53:41 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:

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System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:1348 0 normal SHIPPED_LIVE CFME 5.6.0 bug fixes and enhancement update 2016-06-29 18:50:04 UTC

Description Jan Krocil 2016-04-25 06:14:20 UTC 
Description of problem:
SSIA

Version-Release number of selected component (if applicable):
5.6-beta2.3

How reproducible:
Always

Steps to Reproduce:
1. Use incorrect creds and try to log in, multiple times

Actual results:
'API authentication failed' message(s), stacking with every unsuccessful attempt.

Expected results:
A single 'Incorrect username or password' (or similar, more descriptive) message.

Additional info:
'API authentication failed' is not helpful at all. Does that mean the API could not be reached? Does it mean an internal error happened when processing the login request? Does it mean the login or password were simply incorrect?
Comment 2 Jan Krocil 2016-04-25 07:00:10 UTC 
There already is a bugzilla for the multiple messages here https://bugzilla.redhat.com/show_bug.cgi?id=1327042.

This BZ is to address the obscurity of the error message.
Comment 3 Dave Johnson 2016-04-27 03:32:39 UTC 
*** Bug 1330326 has been marked as a duplicate of this bug. ***
Comment 4 Yuri Rudman 2016-05-03 13:09:49 UTC 
PR merged: https://github.com/ManageIQ/manageiq/pull/8274
Comment 5 Jan Krocil 2016-05-05 07:36:32 UTC 
Verified fixed in 5.6.0.5-beta2.4.20160503153816_1fb554f.
Comment 7 errata-xmlrpc 2016-06-29 15:53:41 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1348
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