Bugzilla will be upgraded to version 5.0. The upgrade date is tentatively scheduled for 2 December 2018, pending final testing and feedback.
Bug 1329937 - UX: Obscure 'API authentication failed' message when trying to log in with incorrect password
UX: Obscure 'API authentication failed' message when trying to log in with in...
Status: CLOSED ERRATA
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: API (Show other bugs)
5.6.0
Unspecified Unspecified
high Severity high
: GA
: 5.6.0
Assigned To: Yuri Rudman
Jan Krocil
ui
:
: 1330326 (view as bug list)
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2016-04-25 02:14 EDT by Jan Krocil
Modified: 2016-06-29 11:53 EDT (History)
6 users (show)

See Also:
Fixed In Version: 5.6.0.5
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2016-06-29 11:53:41 EDT
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)


External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:1348 normal SHIPPED_LIVE CFME 5.6.0 bug fixes and enhancement update 2016-06-29 14:50:04 EDT

  None (edit)
Description Jan Krocil 2016-04-25 02:14:20 EDT
Description of problem:
SSIA

Version-Release number of selected component (if applicable):
5.6-beta2.3

How reproducible:
Always

Steps to Reproduce:
1. Use incorrect creds and try to log in, multiple times

Actual results:
'API authentication failed' message(s), stacking with every unsuccessful attempt.

Expected results:
A single 'Incorrect username or password' (or similar, more descriptive) message.

Additional info:
'API authentication failed' is not helpful at all. Does that mean the API could not be reached? Does it mean an internal error happened when processing the login request? Does it mean the login or password were simply incorrect?
Comment 2 Jan Krocil 2016-04-25 03:00:10 EDT
There already is a bugzilla for the multiple messages here https://bugzilla.redhat.com/show_bug.cgi?id=1327042.

This BZ is to address the obscurity of the error message.
Comment 3 Dave Johnson 2016-04-26 23:32:39 EDT
*** Bug 1330326 has been marked as a duplicate of this bug. ***
Comment 4 Yuri Rudman 2016-05-03 09:09:49 EDT
PR merged: https://github.com/ManageIQ/manageiq/pull/8274
Comment 5 Jan Krocil 2016-05-05 03:36:32 EDT
Verified fixed in 5.6.0.5-beta2.4.20160503153816_1fb554f.
Comment 7 errata-xmlrpc 2016-06-29 11:53:41 EDT
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1348

Note You need to log in before you can comment on or make changes to this bug.