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Bug 1335382

Summary: yum update: HTTPS Error 404 - Not Found -- /pulp/repos missing in URL
Product: Red Hat Satellite Reporter: Sebastian Hetze <shetze>
Component: CandlepinAssignee: Barnaby Court <bcourt>
Status: CLOSED NOTABUG QA Contact: Katello QA List <katello-qa-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.2.0CC: bbuckingham, bcourt, bkearney, shetze
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 1413161 (view as bug list) Environment:
Last Closed: 2017-01-16 15:36:06 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1413161    
Bug Blocks:    
Attachments:
Description Flags
messages from subscription-manager re-registration
none
rhsm.log from subscription-manager re-registration
none
redhat.repo with missing /pulp/repos in URL
none
rhsm.conf for client with missing /pulp/repos in the URL none

Description Sebastian Hetze 2016-05-12 06:55:56 UTC 
Description of problem:

After successful registration of a client to Satellite-6.2, all attempts to access the Satellite repos fail with HTTPS Error 404 - Not Found

More detailed:
https://sat62.example.com/ACME/development/rhel7_base/content/dist/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: [Errno 14] HTTPS Error 404 - Not Found

It works when changing the URL to 
https://sat62.example.com/pulp/repos/ACME/development/rhel7_base/content/dist/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml


Version-Release number of selected component (if applicable):
Satellite 6.2 Beta

How reproducible:
Always

Steps to Reproduce:
1. Install Sat6.2 Beta
2. Register Client
3. yum update

Actual results:
[Errno 14] HTTPS Error 404 - Not Found

Expected results:
access repo and provide list of available updates

Additional info:
Comment 1 Brad Buckingham 2016-05-17 17:48:37 UTC 
Hi Sebastian, can you attach the client logs for review?  E.g. /var/log/messages
Comment 2 Sebastian Hetze 2016-05-22 13:58:35 UTC 
Created attachment 1160302 [details]
messages from subscription-manager re-registration
Comment 3 Sebastian Hetze 2016-05-22 13:59:26 UTC 
Created attachment 1160303 [details]
rhsm.log from subscription-manager re-registration
Comment 4 Sebastian Hetze 2016-05-22 14:04:29 UTC 
Created attachment 1160304 [details]
redhat.repo with missing /pulp/repos in URL

Once I add /pulp/repos manually, access to the repositories works.
Comment 5 Brad Buckingham 2016-06-13 16:29:11 UTC 
Hi Sabastian,  Can you attach the /etc/rhsm/rhsm.conf from the client that is seeing this behavior?

Also, do you know what the 'releasever' is that you are using for the content?  (e.g. 7Server, 7.1).
Comment 6 Sebastian Hetze 2016-06-16 11:59:13 UTC 
Created attachment 1168708 [details]
rhsm.conf for client with missing /pulp/repos in the URL
Comment 7 Sebastian Hetze 2016-06-16 12:07:07 UTC 
I only have 7Server synced into the Satellite.
No difference whatever I use for the content host.

The client says:
subscription-manager release
Release: 7Server


I will tear down the old Sat6.2 Beta and try again with the new Beta.
Maybe the problem disappears...
Comment 8 Bryan Kearney 2016-07-26 18:58:20 UTC 
Moving 6.2 bugs out to sat-backlog.
Comment 9 Sebastian Hetze 2016-07-27 11:23:29 UTC 
It appears that this problem is due to a previous call of subscription-manager with a wrong --baseurl

While the portal works with 

baseurl= https://cdn.redhat.com

Sat6 requires the pulp/repos prefix

baseurl= https://sat6.somewhere.org/pulp/repos

The manual page of subscription-manager gives the example:

 https://sam.example.com:8088/sam

It would be helpful to clarify the actual importance of the PREFIX and give an additional Sat6 example in the manual page for subscription-manager
Comment 11 Barnaby Court 2017-01-16 15:36:06 UTC 
Closing as not a bug for Satellite. The upstream projects for RHEL 6 & 7 have BZs at BZ 1413161 and BZ 1413162 to update the subscription-manager man pages per comment 9