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Bug 1342284 - upgrade error during remove_gutterball
Summary: upgrade error during remove_gutterball
Keywords:
Status: CLOSED DUPLICATE of bug 1315286
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Content Management
Version: 6.2.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: Unspecified
Assignee: Chris Duryee
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-06-02 21:16 UTC by Chris Duryee
Modified: 2019-04-01 20:27 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-06-03 02:19:31 UTC
Target Upstream Version:
Embargoed:


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System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 15277 0 None None None 2016-06-02 21:22:24 UTC

Description Chris Duryee 2016-06-02 21:16:17 UTC
Description of problem:

On snap 14 with rhel6 and rhel7, the following errors occur during upgrade:

[ INFO 2016-06-02 15:50:29 main] Upgrade Step: remove_gutterball...
[DEBUG 2016-06-02 15:50:29 main] gutterball-1.0.15.0.2-1.el7.noarch

[ERROR 2016-06-02 15:50:29 main] error: package tfm-rubygem-foreman_gutterball is not installed
error: package tfm-rubygem-hammer_cli_gutterball is not installed

[ERROR 2016-06-02 15:50:29 main] rmdir: failed to remove ‘/var/lib/tomcat/webapps/gutterball’: Directory not empty

[ERROR 2016-06-02 15:50:29 main] Upgrade step remove_gutterball failed. Check logs for more information.
[DEBUG 2016-06-02 15:50:29 main] Exit with status code: 1 (signal was 1)
[ERROR 2016-06-02 15:50:29 main] Errors encountered during run:
[ERROR 2016-06-02 15:50:29 main] error: package tfm-rubygem-foreman_gutterball is not installed
error: package tfm-rubygem-hammer_cli_gutterball is not installed

[ERROR 2016-06-02 15:50:29 main] rmdir: failed to remove ‘/var/lib/tomcat/webapps/gutterball’: Directory not empty

[ERROR 2016-06-02 15:50:29 main] Upgrade step remove_gutterball failed. Check logs for more information.
[DEBUG 2016-06-02 15:50:29 main] Cleaning /etc/katello-installer/d20160602-19195-1jchngy
[DEBUG 2016-06-02 15:50:29 main] Cleaning /tmp/default_values.yaml

Version-Release number of selected component (if applicable): snap 14

Comment 1 Bryan Kearney 2016-06-02 22:17:10 UTC
Upstream bug component is Content Management

Comment 3 Bryan Kearney 2016-06-03 00:16:58 UTC
Upstream bug component is Content Management

Comment 4 Mike McCune 2016-06-03 02:19:31 UTC
we can close this as a dupe of 1315286, as that bug failed QA because of the upgrade error

*** This bug has been marked as a duplicate of bug 1315286 ***


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