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Bug 1342284

Summary: upgrade error during remove_gutterball
Product: Red Hat Satellite Reporter: Chris Duryee <cduryee>
Component: Content ManagementAssignee: Chris Duryee <cduryee>
Status: CLOSED DUPLICATE QA Contact: Katello QA List <katello-qa-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.2.0CC: bbuckingham, mmccune
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-06-03 02:19:31 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Chris Duryee 2016-06-02 21:16:17 UTC 
Description of problem:

On snap 14 with rhel6 and rhel7, the following errors occur during upgrade:

[ INFO 2016-06-02 15:50:29 main] Upgrade Step: remove_gutterball...
[DEBUG 2016-06-02 15:50:29 main] gutterball-1.0.15.0.2-1.el7.noarch

[ERROR 2016-06-02 15:50:29 main] error: package tfm-rubygem-foreman_gutterball is not installed
error: package tfm-rubygem-hammer_cli_gutterball is not installed

[ERROR 2016-06-02 15:50:29 main] rmdir: failed to remove ‘/var/lib/tomcat/webapps/gutterball’: Directory not empty

[ERROR 2016-06-02 15:50:29 main] Upgrade step remove_gutterball failed. Check logs for more information.
[DEBUG 2016-06-02 15:50:29 main] Exit with status code: 1 (signal was 1)
[ERROR 2016-06-02 15:50:29 main] Errors encountered during run:
[ERROR 2016-06-02 15:50:29 main] error: package tfm-rubygem-foreman_gutterball is not installed
error: package tfm-rubygem-hammer_cli_gutterball is not installed

[ERROR 2016-06-02 15:50:29 main] rmdir: failed to remove ‘/var/lib/tomcat/webapps/gutterball’: Directory not empty

[ERROR 2016-06-02 15:50:29 main] Upgrade step remove_gutterball failed. Check logs for more information.
[DEBUG 2016-06-02 15:50:29 main] Cleaning /etc/katello-installer/d20160602-19195-1jchngy
[DEBUG 2016-06-02 15:50:29 main] Cleaning /tmp/default_values.yaml

Version-Release number of selected component (if applicable): snap 14
Comment 1 Bryan Kearney 2016-06-02 22:17:10 UTC 
Upstream bug component is Content Management
Comment 3 Bryan Kearney 2016-06-03 00:16:58 UTC 
Upstream bug component is Content Management
Comment 4 Mike McCune 2016-06-03 02:19:31 UTC 
we can close this as a dupe of 1315286, as that bug failed QA because of the upgrade error

*** This bug has been marked as a duplicate of bug 1315286 ***