Bug 1352968 - "Customer portal credentials are not available" displayed if user saves deployment exits, and then tries to come back to launch deployment.
Summary: "Customer portal credentials are not available" displayed if user saves deplo...
Keywords:
Status: NEW
Alias: None
Product: Red Hat Quickstart Cloud Installer
Classification: Red Hat
Component: WebUI
Version: 1.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: ---
: ---
Assignee: John Matthews
QA Contact: Dave Johnson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-07-05 15:40 UTC by Thom Carlin
Modified: 2016-09-23 18:50 UTC (History)
0 users

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1354624 (view as bug list)
Environment:
Last Closed:
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)

Description Thom Carlin 2016-07-05 15:40:54 UTC 
Description of problem:

During restart of OpenStack deployment, Customer Portal error message

Version-Release number of selected component (if applicable):

QCI 1.2

How reproducible:

Uncertain

Steps to Reproduce:
1. Install QCI and TripleO
2. Login to run launch-fusor*-installer
3. Deploy OpenStack
4. Exit and save
5. Try deploying again

Actual results:

{"displayMessage":"Customer portal credentials are not available.","errors":["Customer portal credentials are not available."]}

Expected results:

No error, successful launch OR
prompt for credentials

Additional info:

/var/log/foreman/production.log excerpt:
2016-07-05 09:50:29 [app] [I] Processing by Fusor::Api::CustomerPortal::CustomerPortalProxiesController#get as JSON
2016-07-05 09:50:29 [app] [I]   Parameters: {"login"=>"<<login name>>"}
2016-07-05 09:50:29 [app] [E] *** ERROR: Customer portal credentials are required.  Please provide them using login. (401) ***
2016-07-05 09:50:29 [app] [E] REQUEST URL: /customer_portal/users/<<login name>>/owners
2016-07-05 09:50:29 [app] [E] Katello::HttpErrors::Unauthorized: Customer portal credentials are required.  Please provide them using login.
 | /opt/theforeman/tfm/root/usr/share/gems/gems/fusor_server-1.0.0/app/controllers/fusor/api/customer_portal/customer_portal_proxies_controller.rb:76:in `verify_logged_in'
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 | /usr/share/foreman/app/controllers/api/v2/base_controller.rb:152:in `disable_json_root'
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 | /opt/rh/rh-ror41/root/usr/share/gems/gems/rack-1.5.2/lib/rack/urlmap.rb:50:in `call'
 | /usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
 | /usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
 | /usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
 | /usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
 | /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in `call'
 | /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in `block in create_with_logging_context'
2016-07-05 09:50:29 [app] [I] Completed 401 Unauthorized in 9ms (Views: 4.8ms | ActiveRecord: 0.6ms)

Attempt to go backward to correct resulted in:
Adapter operation failed
You previously selected subscriptions (<<detail>>) that are no longer available to be selected in the pool

Appears to be a SMA issue.  Trying to re-create the SMA
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