Description of problem: In Bare-Metal testing, configured a RHV self-hosted deployment with 2 hypervisors, with access-insights option selected. The second hypervisor reports that a failure has occured with '/usr/bin/redhat-access-insights --register' returning a '1' expecting a '0' Version-Release number of selected component (if applicable): QCI-1.0-RHEL-7-20160809.t.1 How reproducible: Uncertain Steps to Reproduce: 1. Install and configure QCI 2. Deploy RHV with self-hosted 3. Select 2 discovered nodes for hypervisor 4. Select access-insights option Actual results: Error reported in the second hypervisor that says "/usr/bin/redhat-access-insights --register returning a '1' expecting a '0'" Expected results: Successful deployment Additional info: Workaround the issue with the following steps: 1. Logon to the second hypervisor 2. issue the command '/usr/bin/redhat-access-insights --register'\ 3. puppet agent -t 4. resume the failed task at the Satellite's WebUI 5. Rest of the deployment successfully completes
link to /var/log/messages https://gist.github.com/anonymous/81707ff14f90ad6fe1566b4d0e49d600#file-messages-L1609
Spoke to lphiri in IRC about this issue, he suspects this may be an intermittent backend issue with candlepin.
Created attachment 1189794 [details] satellite sosreport
Comment on attachment 1189794 [details] satellite sosreport Satellite sosreport
Created attachment 1189795 [details] hypervisor sosreport
From the Hypervisor h2.example.com /var/log/messages: Aug 10 14:13:50 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/Package[redhat-access-insights]/ensure) created Aug 10 14:13:54 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/Exec[/usr/bin/redhat-access-insights --register]/returns) ERROR: Upload failed! Aug 10 14:13:54 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/Exec[/usr/bin/redhat-access-insights --register]/returns) Debug Information: Aug 10 14:13:54 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/Exec[/usr/bin/redhat-access-insights --register]/returns) HTTP Status Code: 502 Aug 10 14:13:54 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/Exec[/usr/bin/redhat-access-insights --register]/returns) HTTP Status Text: Bad Gateway Aug 10 14:13:54 h2 puppet-agent[5321]: /usr/bin/redhat-access-insights --register returned 1 instead of one of [0] Aug 10 14:13:54 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/Exec[/usr/bin/redhat-access-insights --register]/returns) change from notrun to 0 failed: /usr/bin/redhat-access-insights --register returned 1 instead of one of [0] Aug 10 14:13:54 h2 puppet-agent[5321]: (/Stage[main]/Access_insights_client/File[/etc/redhat-access-insights/redhat-access-insights.conf]/content) content changed '{md5}4ca47ad4720567de81a5896381d830a4' to '{md5}9636ddb503bf0bf77f141b8ea2408ae5'
From Satellite sat62fusor.example.com /var/log/httpd/foreman-ssl_access_ssl.log 10.9.45.11 - fb09c12c-9fba-4c55-9e9b-120d6f0b2701 [10/Aug/2016:10:13:50 -0400] "POST /redhat_access/r/insights/v1/systems HTTP/1.1" 502 60 "-" "redhat-access-insights/1.0.6"
We are deferring this issue to post-GA
*** This bug has been marked as a duplicate of bug 1367762 ***